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Hardship concessions for residential leases

Leaseholders who are suffering hardship may be eligible for a hardship concession.

Term and perpetual leases

If you are suffering hardship, you may be eligible to have your rent reduced. You can apply for a hardship concession at any time during the term of the lease.

Note: The reduction only applies for the current rental billing period for a lease that is only used as a leaseholder’s principal place of residence. If you transfer the lease, the hardship concession stops from the day the transfer is registered.

Residential freeholding leases

If you are suffering hardship, you may be eligible to have your instalment reduced. To find out if your freeholding lease qualifies for assistance, contact the nearest business centre.

Reductions in instalments do not reduce the overall purchase price of a freeholding lease.

If you transfer the freeholding lease, the hardship concession stops from the day the transfer is registered.

Eligibility

To be eligible you must:

  • hold a term, perpetual or freeholding lease
  • use the lease as your principal place of residence
  • be suffering hardship.

In addition, you must meet one of the following criteria:

  • you must hold, or be entitled to hold, a Commonwealth concession card
    or
  • the annual rent or instalment payable under the lease is a significant proportion of your taxable income.

How to apply

Application requirements for term, perpetual and freeholding leases are the same.

Your application should include:

All information you provide will be strictly confidential.

To avoid processing delays, read the forms carefully and include all required information.

Lodging your application

You can lodge your state land application in person at your nearest business centre, by emailing to SLAMlodgement@dnrme.qld.gov.au or by posting it to Department of Natural Resources, Mines and Energy, PO Box 5318, Townsville QLD 4810.

Contact us

If you have any questions about lodging your application, contact:

You can contact your nearest business centre to arrange a pre-lodgement meeting.

How your application is assessed

We will assess your application against legislative requirements and our own policies, procedures and guidelines. We may seek the views of other government agencies and inspect the land if required.

Policies and legislation

What happens next?

Once we have assessed the application, we will send you a written notice. If your application is approved, the notice will state the period of time for which the reduction applies.