Deferring your rent or instalment

If you are suffering hardship, you may be eligible for a deferral in rent or instalment.


To be eligible, you must hold a term, perpetual or freeholding lease, a road licence or an occupation licence. You are not eligible if you hold a permit to occupy.

You can apply at any time if you are suffering from the effects of drought, flood, fire, disaster, economic recession or a severe downturn in the markets related to the purpose of the lease.

How to apply

Your application should include:

To help assess your application, we may ask you to provide returns and financial statements, or if applicable, evidence that you are receiving financial assistance under a state or Commonwealth scheme relating to the hardship. All information you provide will be strictly confidential.

To avoid processing delays, read the forms carefully and include all required information.

Lodging your application

You can lodge your state land application in person at your nearest business centre, by emailing to or by posting it to Department of Natural Resources, Mines and Energy, PO Box 5318, Townsville QLD 4810.

Payment options

If a fee applies to your application, payment options are cash (in person only), EFTPOS (in person at some centres only), cheque (in person or by post), or credit card.

Cheques should be made out to the 'Department of Natural Resources, Mines and Energy' and marked 'not negotiable'.

Credit card payments are accepted in person or over the phone.

We will send you a receipt once we have established that your application meets all requirements and has been properly made.

Contact us

If you have any questions about lodging your application or payment, contact:

You can contact your nearest business centre to arrange a pre-lodgement meeting.

How your application is assessed

We will assess your application against legislative requirements and our own policies, procedures and guidelines. We will seek the views of other stakeholders (e.g. state, regional and local agencies) and inspect the land if required.

Policies and legislation

What happens next?

Once we have investigated the application, we will send you a written notice. If your application is approved, the notice will state the time for which the deferral applies and the terms of repayment.

Penalty interest on deferred rent or instalment will be payable (unless the deferred rent and interest have been forgiven), but at a lesser rate than penalty interest for late payment. All approved deferrals will be reviewed to ensure the circumstances are still current.

Note: If a lease or licence is transferred, the deferral of rent or instalments stops from the day of the transfer settlement and all outstanding monies must be paid.