Reporting child abuse
Phone Triple Zero (000) if you believe a child is in immediate danger or in a life-threatening situation.
If you have reason to suspect a child is experiencing, or is at risk of, abuse or neglect:
- a Regional Intake Service (Monday to Friday, 9am to 5pm)
- or the Child Safety After Hours Service Centre on 1800 177 135 or 07 3235 9999 (24 hours a day) if outside business hours
- You can also report your concerns by completing the online report form.
Information needed when making a report
When making a report about child safety concerns, you will be asked to provide information that can help officers decide how best to respond. It is still vital you call even if you don’t have all the information.
The information includes:
- details about the child or young person (e.g. name, age, address)
- details about the parents or other relevant persons
- the reasons you suspect the child or young person may have experienced or is at risk of experiencing harm
- whether or not the child, young person or family has support
- the immediate risk to the child or young person
- contact details for the family.
When you make the report your details are kept confidential. You are able to make the report anonymously if you wish; however, it is preferable to provide these details so that the officer can call you if further information is needed.
Due to privacy and confidentiality rights of any child or parent brought to the attention of Child Safety, you will not be provided with the outcome for the report you make.
What happens once a report is made
If the information suggests that a child is at risk of significant harm, officers will speak with the child and family and other people in their lives (eg. teachers, doctors).
The result of the investigation may see a child removed from their family or the officer may provide advice on counselling or other support to the family.
Read more about what happens within child protection services.
Reporting child abuse in other states
If you have reason to suspect a child outside Queensland is being harmed, or is at risk of harm, the following state and territory agencies can provide support and advice.
Phone: 1300 556 729 (24 hours)
New South Wales
Phone: 132 111 (24 hours)
Website: Department of Community Services
Phone: 1800 700 250
Website: Department of Children and Families
Phone: 1300 737 639 (24 hours)
Phone: 131 278 (24 hours)
Website: Department of Human Services
Phone: 1800 622 258 or if after business hours: 1800 199 008
Phone: 131 478
Website: Families SA