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Reporting child abuse

Phone Triple Zero (000) if you believe a child is in immediate danger or in a life-threatening situation.

If you have reason to suspect a child is experiencing, or is at risk of, abuse or neglect:

Call

  • Regional Intake Service (Monday to Friday, 9am to 5pm)
  • or the Child Safety After Hours Service Centre on 1800 177 135 or 07 3235 9999 (24 hours a day) if outside business hours

Online

Information needed when making a report

When making a report about child safety concerns, you will be asked to provide information that can help officers decide how best to respond. It is still vital you call even if you don’t have all the information.

The information includes:

  • details about the child or young person (e.g. name, age, address)
  • details about the parents or other relevant persons
  • the reasons you suspect the child or young person may have experienced or is at risk of experiencing harm
  • whether or not the child, young person or family has support
  • the immediate risk to the child or young person
  • contact details for the family.

When you make the report your details are kept confidential. You are able to make the report anonymously if you wish; however, it is preferable to provide these details so that the officer can call you if further information is needed.

Due to privacy and confidentiality rights of any child or parent brought to the attention of Child Safety, you will not be provided with the outcome for the report you make.

What happens once a report is made

If the information suggests that a child is at risk of significant harm, officers will speak with the child and family and other people in their lives (eg. teachers, doctors).

The result of the investigation may see a child removed from their family or the officer may provide advice on counselling or other support to the family.

Read more about what happens within child protection services

Reporting child abuse in other states

If you have reason to suspect a child outside Queensland is being harmed, or is at risk of harm, the following state and territory agencies can provide support and advice.

ACT

Phone: 1300 556 729 (24 hours)

Website: Office for Children, Youth and Family Support

New South Wales

Phone: 132 111 (24 hours)

Website: Department of Community Services

Northern Territory

Phone: 1800 700 250

Website: Department of Children and Families

Tasmania

Phone: 1300 737 639 (24 hours)

Website: Department of Health and Human Services

Victoria

Phone: 131 278 (24 hours)

Website: Department of Human Services

Western Australia

Phone: 1800 622 258 or if after business hours: 1800 199 008

Website: Department of Child Protection and Family Support

South Australia

Phone: 131 478

Website: Families SA

Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated:
13 July 2016

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