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About the Queensland Community Support Scheme

The Queensland Community Support Scheme (QCSS) is a new scheme that provides supports to people who, with a small amount of assistance, can maintain or regain their independence, continue living safely in their homes, and actively participate in their communities.

You may be eligible for the QCSS if you are under 65 years old (or under 50 years old for Aboriginal or Torres Strait Islander people) with:

  • a disability (and are not eligible for the National Disability Insurance Scheme)
  • chronic illness, mental health or other condition, or
  • circumstances that impact your ability to live independently in the community.

What kind of support can QCSS provide?

The QCSS can provide you with support to access your community, including shopping, recreational activities, or visits to the doctor or another health professional.

It can also provide support for in your home to help you with things like:

  • domestic activities like meal preparation, cleaning and household chores
  • personal care, such as showering and dressing
  • support to access your community, including shopping or going to the bank or the doctor
  • basic home maintenance like mowing, cleaning windows or helping you with your garden.

How do I apply to access QCSS?

It’s easy. To apply, contact the QCSS Access Point on 1800 600 300 or email QCSSaccesspoint@ozcare.org.au. You don’t need a referral.

You can also complete an online client registration.

Whether you apply online or by phone the QCSS Access Point staff will then talk to you about how you are coping with daily living, assess your QCSS eligibility and determine the support you need to remain living independently in your home.

The QCSS Access Point staff can also discuss next steps if you think you might be eligible for the NDIS.

If you think you might be eligible for the NDIS you can use the National Disability Agency’s eligibility tool to check and find out next steps.

There is also help available for people making an Access Request to the NDIS.