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About the energy efficient appliance rebate

Fully completed applications will be processed within 20 days. Successful applicants will receive an email when their application has been approved for payment. The transaction should appear as “Appliance Rebate” on your bank statement.

To ensure your application is processed within the 20 days, make sure you include:

  • your household’s national metering identifier (NMI) which can be found on the back of your electricity bill
  • the appliance invoice indicating payment in full.

The rebate is available to Queensland residents only and is limited to one (1) rebate per household.

Lowering energy usage provides customers greater control over their energy costs. Buying appliances that are energy efficient can cost more upfront, but will lead to long term saving.

To help Queensland households improve their energy efficiency, $20 million has been committed for rebates on approved energy efficient appliances under the Affordable Energy Plan.

Customers can save up to $50 a year by using an energy efficient refrigerator or washing machine. An energy efficient air conditioner could save up to $100 a year.

Rebates available

Rebates will apply to purchases on or after 1 January 2018 for the following household appliances:

  • $200 for a 4 star or higher energy rated washing machine
  • $250 for a 4 star or higher energy rated refrigerator
  • $300 for a 4 star or higher energy rated air conditioner.

Limited to 1 rebate application per household.

The scheme will end when the funding is exhausted, so payment of a rebate is not guaranteed.

Eligibility criteria

It’s important to determine the best appliance for your needs.

The following information regarding energy efficient appliance rebate eligibility is provided as a guide only and does not entitle you to a rebate. We will check your eligibility for a rebate as part of the application process. Please read the rebate terms and conditions to determine your eligibility before applying. 

To be eligible for a rebate, the appliance must:

  • have a minimum 4 star energy rating
  • be new and purchased on or after 1 January 2018 (you must provide a copy of the tax invoice or receipt for the purchase of the approved appliance showing you have paid in full)
  • be for the purposes of domestic/residential use in a Queensland residence.

For air conditioners, the minimum 4 star energy rating relates to cooling. Free-standing, portable air conditioners and evaporative coolers do not qualify for the rebate.

Read the full list of eligible 4 star or higher appliances:

Applying for the rebate

Applications for the rebate are now open.

Before you apply, make sure you have:

  • read and understood the terms and conditions to determine if you are eligible
  • your national metering identifier (NMI) – found on your electricity bill (unless your household does not have its own retail electricity account or you don’t have electricity connected on the premises)
  • the appliance make and model number
  • your bank details, so we can pay you the rebate
  • a clear scan or photo of your tax invoice/receipt from your retailer/installer to upload.

You have 30 days from the date of purchase to submit your application in full.

Note: If you purchased your appliance on or after 1 January 2018 and before applications opened, you have 30 days from the date applications opened to submit your application in full - apply by 20 March 2018.

Further information

Contact us

For energy enquiries phone 13 43 87 or email 

Positive Payback for households

Positive Payback lets you earn rewards by using energy saving technologies and switching to economy tariffs for air conditioners, pool pumps and hot water systems.

Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
11 April 2018
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