Skip links and keyboard navigation

Settling disputes out of court

  • Mediation Mediation

    Types of mediation, including abbreviated mediation and justice mediation, and mediation for separating couples, Aboriginal and Torres Strait Islander peoples and the workplace

  • Neighbourhood Mediation Neighbourhood mediation

    Free dispute resolution for neighbours, including how this type of mediation works and how to arrange mediation for neighbours

  • Abbreviated Mediation Abbreviated mediation

    Information about abbreviated mediation and justice mediation, and mediation for separating couples, Aboriginal and Torres Strait Islander peoples and the workplace.

  • Dispute resolution in the workplace Dispute resolution in the workplace

    Dispute resolution for the workplace, including how it works, benefits and how to arrange it.

  • Facilitation Facilitation in the workplace

    Facilitation in the workplace, including benefits, process and how to arrange help from a facilitator

  • Separating couples mediation Separating couples mediation

    Mediation for separating couples, including how mediation works and how to arrange it.

  • Justice mediation Mediation before court

    Justice mediation, including how it works for the person who was harmed in an incident and the person who harmed them, as well as how to arrange it and who can refer them to mediation.

  • Mediation for Aboriginal and Torres Strait Islander peoples ATSI mediation

    Mediation for Aboriginal or Torres Strait Islander people, including how mediation how the government works with communities to deliver appropriate mediation

Tips for resolving conflict


1. Choose an appropriate time.
2. Discuss the issue.
3. Give the other person a chance to explain.
4. Listen to the other person.
5. Work together to find a solution.
6. Meet again in the future.
7. Seek mediation help if necessary.

Last updated
4 June 2013

Page feedback

Your privacy

Information collected through this form is used to improve this website.

Any information you submit that could identify you (e.g. name, email address) will be stored securely, and destroyed after we process your feedback.

  1. This page was

  2. We want this information to be the best it can be and we know we can’t do it without you. Let us know what you thought of this page and what other information you would like to see.

    We do not reply to feedback. Contact us if you need a response.

  4. Contact (optional)