QLD Digital Identity login - Terms of Use

5. Your responsibilities

When using the System, it is important to understand your responsibilities.  If you do not comply with these responsibilities, including these Terms of Use, the Department may lock, suspend or terminate your use of the System.

Responsibility and security

You must:

• not access or seek to access any other person's digital identity via the System
• not permit any other person to use your digital identity via the System
• keep all private information relating to your digital identity, such as your username/s and password/s, secure at all times
• let the Department know immediately if you suspect that the security of your digital identity that you use via the System may have been compromised e.g., your password or username has been lost or stolen. Contact the Department using the details at Contact us.

Lawful purposes

The System must only be used for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit the use of the System, or Online Services by any third party. This includes refraining from conduct which:

• is unlawful
• may harass or cause distress or inconvenience to any person
• involves the transmission of obscene or offensive content
• disrupts Online Services.

You must not post or transmit, via the use of the System, any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law.

You must abide by all requirements of the Queensland Government Acceptable Use Policy.

6.  What the Department is responsible for

The Department is responsible for:

• taking reasonable steps to ensure the security of your personal information whilst it is being passed by the System, through to the respective Queensland Government Agency to enable the delivery of your requested online service
• making sure the links from this site to Agency systems and/or websites are secure
• handling your personal information in accordance with the privacy principles under the Information Privacy Act 2009 (QLD) (see the Privacy Statement for more detail).

7. What the Department is not responsible for

This Department is not responsible for:

• making sure this site is error free
• any loss as a result of your use, or your inability to use the System, your chosen Identity and Information Provider or connected Online Services
• ensuring that the information on an Agency service’s website is accurate, complete, current or does not infringe on the rights of any person
• the security of your personal information while it is being used or stored by an Agency system – the security of which would fall under the Privacy Statement and Terms of Use of the specific Agency
• making sure an Agency service updates your personal details on their records.

The Department will not be liable to you or third parties for:

• your device’s incapacity in using this site
• interruptions or delays to this site or the Online Services whether beyond the Department’s control or not any loss you might incur as a result of the information being inaccurate or incomplete in any way, for any reason
• any loss arising from your access to or use of the System
• any loss arising from downloading of any material or part thereof using the System
• any non-compliance with foreign and local laws if you use this site outside Australia
• your use of other websites which you may access through this site including in relation to contracting viruses, worms, trojan horses and other items of a destructive nature.

8. Use of Identity and Information Providers

The Terms of Use and privacy obligations in your use of Identity and Information Providers apply separately to these Terms of Use. For information on Terms of Use for our integrated Identity and Information Providers, please use the following links.

QGov

Terms of Use:  https://identity.qld.gov.au/help/terms.html

• affect or reduce the obligation of any Agency to provide services to you
• affect or reduce any obligation you owe to any Agency in respect to your receipt of services.

Copyright on this site and in relation to the System is owned by the Queensland Government. For more information, please refer to our Copyright Statement.

System availability 

If the System is not available for any reason, alternative access to Online Services may be available through the relevant Agency's website. You can communicate directly with the relevant Agency in writing, by telephone or in person by visiting one of their customer centres.