Apply and book a visit to a prisoner
Part of the Prison topic
Apply for and book an in-person or online visit to a prisoner in a Queensland prison.
On this page
In short
You can use this service to:
- apply to visit a prisoner
- book an in-person contact, non-contact, or virtual visit with a prisoner.
See How to apply for and book a visit to a prisoner for the full application process.
What you should know
If you want to visit a prisoner in Queensland you must first make an application and if approved, you must then book your visit.
You must follow the rules for visiting a prisoner when visiting a Queensland prison.
Please make sure you have the correct proof of identity documents before applying.
Who can use this service
You can apply for and book a visit to a prisoner if you are a:
- family member
- friend
- lawyer
- official visitor
- religious visitor or chaplain.
How to apply for and book a visit to a prisoner
Choose how you would like to visit and follow the steps.
Step 1: Complete the application form
Download and complete the form.
If you can’t download the form, request a copy by emailing StatewideOperationsCommunications@corrections.qld.gov.au
Step 2: Gather your documents
Gather certified copies of your proof of identity and if you have had any criminal convictions.
See Proof of identity documents.
Step 3: Submit your application
Submit your completed application to the prison you wish to visit.
See Find a prison to choose a location.
Step 4: Receive the outcome
The prison will review your application and notify you of the outcome. You may need to contact the prison to confirm your visit has been approved.
Approval may take up to 6 weeks.
Step 5: Book your visit
Once approved, contact the prison to book your visit during their nominated booking times.
See Find a prison for contact details.
Step 6: Attend your visit
Arrive to your booked visit on time and bring your approved proof of identity.
Follow the rules for visiting a prisoner.
Step 1: Complete the application form
Download and complete the form.
If you can’t download the form, request a copy by emailing StatewideOperationsCommunications@corrections.qld.gov.au
Make sure you:
- Tick the box on the form to show you are applying for virtual visits only.
- State any criminal convictions.
- Gather certified copies of your proof of identity documents.
Step 2: Submit your application
Return the completed form and supporting documents to the prison you wish to visit.
See Find a prison and click on the name of the prison to find details on where you can send your documents.
Step 3: Wait for approval
The prison will review your application. You may need to contact the prison to confirm if you have been approved to visit.
Approval may take up to 6 weeks.
Step 4: Book your visit
Once approved, contact the prison to book your visit during their nominated booking times.
You’ll receive a confirmation email with a virtual visit time and a 'join meeting' link.
Step 5: Start your virtual visit
- Click the 'join meeting' link in the email before your visit time.
- You will be prompted to install an application on your device.
- Follow the instructions in the user guide to set up the application.
- Show your photo proof of identity or 2 forms of non-photo proof of identity to the officer monitoring the visit.
- Follow the rules for visiting a prisoner.
How long it takes
Processing time begins when a completed application is received.
Standard application: up to 6 weeks.
How much it costs
It’s free to book an in-person contact, non-contact or virtual visit with a prisoner.
Managed by: Queensland Corrective Services