Requirements for certificates
Proof of ID (identification)
Copies of proof of ID documents sent to us by post with your application must be certified as a true and correct copy by a qualified witness—don't send original proof of ID by post. If you apply in person at a counter, customer service officers are able to sight your original proof of ID.
If you currently live overseas, you may use the local equivalent for the ID items listed. If your overseas ID is not in English, you need to provide a translation from a translator accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).
You must provide 3 forms of current ID:
- 1 from each category below
or
- 2 from Community ID and 1 from the Home address evidence categories below.
Types of ID (categories)
Personal ID
- Australian photo driver licence
- Australian passport
- Overseas passport
- Adult proof of age card (formerly 18+ card)
Community ID
- Medicare card
- Concession or health care card
- Student ID
- School or other educational report from the last 12 months
- Salary advice or payslip
- Private health provider ID card
- Defence force or police service identification card
- Australian firearms licence
- Document of identity issued by the passport office
- Naturalisation, citizenship or immigration certificate
- Full birth certificate
- Security guard or crowd control licence
- Government employee photo ID
- Blue card
Home address evidence
Only provide the page with your name and current home address details.
- Recent utility account—such as gas, electricity, home phone
- Rent or lease agreement
- Rates notice
- Vehicle registration or driver licence renewal notice
- Recent official letter from other government service providers (not us)
- Electoral enrolment document
- Insurance policy notice
Certified identity documents
If you are not applying in person, you must have your supporting documents certified.
You can do this in Australia with a:
- Justice of the Peace
- commissioner for declarations
- barrister or solicitor
- notary public.
Or outside Australia with a:
- notary public
- Australian Embassy officer
- Australian Consulate officer.
Translating and interpreting services
For original documents that are not in English, you must provide a translation from a translator accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).