Applying for a birth certificate
We are only accepting certain in-person applications at the Brisbane registry to minimise exposure to COVID-19 for our customers and staff.
Until further notice all people over the age of 12 must wear a mask if visiting our office, unless you have a lawful reason not to.
We will accept:
- urgent certificate applications
- those providing ID to finalise an online certificate application.
If you have a non-urgent application, send it to us by post or lodge it at your local Queensland courthouse.
We can only allow 20 people in our customer service centre at a time, so please attend alone or with only 1 other person.
We are using the Check in Qld App to help keep you safe when you attend the Brisbane registry. Download and set up the app before you arrive for a quick check in.
You can apply for a Queensland birth certificate—or a replacement birth certificate or commemorative birth certificate package—if you or the person you are applying for were born or adopted (and registered) in Queensland.
You must register the birth of your child before you can get a birth certificate. We don't automatically send a certificate when a birth is registered. You need to buy one.
There are 2 types of birth certificate—official and commemorative. Only an official birth certificate can be used for identification purposes. Use your official birth certificate when applying to schools and for other services.
Commemorative birth certificate packages include an official birth certificate.
If you were born or adopted outside of Queensland, contact the registering authority interstate or overseas to get your certificate.
How to apply
- Answer the questions—it should take you less than 10 minutes.
- Choose how you would like to pay the fee.
- Review your details.
- Read the email we send you to find out how to finalise your application.
- Have your proof of ID documents certified by a Justice of the Peace or another authorised person.
- Submit your proof of ID by post or in person.
Submit by post
Post your completed application form, or printed order receipt (if you paid online), with your certified documents to:
Registry of Births, Deaths and Marriages
PO Box 15188
CITY EAST QLD 4002
We will begin to process your application when we receive your documents.
Submit in person
Bring your completed application form, or printed order receipt (if you paid online), with your proof of ID and supporting documents (as required) to any of the following locations:
- One of our agents at a Queensland Magistrates Court or Queensland Government Agent Program (QGAP) office (except the Brisbane Magistrates Court)
- JPs in the Community (if you paid online).
At the Brisbane registry customer service centre at Level 32, 180 Ann Street, Brisbane, use our self-serve kiosk, or bring your order reference number (if you paid online), your original proof of ID and other supporting documents (if needed).
If you submit your correctly filled out application at the Brisbane registry customer service centre and the birth has already been registered, the certificate will be given to you immediately, unless registered before 1941.
If the birth was registered before 1941, the certificate will be ready after 2.30pm the next business day. Urgent certificates ($30.40) can be ready in 3 hours (or the next business day if you apply after 1.30pm).
JPs in the Community—online orders only
When you buy a birth certificate online, you can show your proof of ID in person by visiting a participating JPs in the Community location:
- Brassall Shopping Centre
- Cairns Stockland
- Chermside Shopping Centre Westfield
- Harbour Town North Lakes Westfield
- Robina Town Centre
- Westfield Carindale
- Westfield Garden City Library, Mount Gravatt
Bring your printed order receipt (if you paid online), your original proof of ID and other supporting documents (if needed).
Processing times remain the same, and start when you have had your ID verified.
Pay the fee
When ordering a certificate, the total cost is calculated when you fill in the application form online. You can pay:
- by credit card (Visa or MasterCard)
- at the customer service centre
- by EFTPOS or credit card
- with a business account cheque
- with a bank cheque
- with a money order
- through the mail
- by credit card
- with a business account cheque
- with a bank cheque
- with a money order.
We will accept cash at the customer service centre, but prefer contactless payments, such as EFTPOS or credit card.
Make cheques and money orders payable to 'Registry of Births, Deaths and Marriages'.
We do not accept personal cheques.
Commemorative birth certificate package (1 official birth certificate and standard postage included)
|Official birth certificate (standard postage included)||$51.30|
Our processing timeframes apply to correctly filled out applications that have been submitted with all the required proof of ID and supporting documents (as required).
They apply once we receive applications submitted by post or in person at a Queensland Magistrates Court or QGAP office.
|Priority||Number of business days|
Non-urgent certificate applications (average processing time—no additional fee)
|Urgent certificate applications ($30.40)||2|
Please allow extra time for Australia Post to deliver your birth certificate to your address.
Standard postage is included in the price when you order a certificate to be sent by mail.
You can choose to have your certificate sent by express or registered post for a fee.
|International registered mail||$17.70|
We value identity protection, so we recommend that you choose registered post to ensure the delivery of your certificate can be tracked and delivered to you more securely within Australia.
If you are suffering financial hardship and have an immediate need for a certificate, you may be able to have your application fee waived.
We make sure your certificates leave our office in good condition.
After it’s collected from our office, we do not have control over or responsibility for any damage done to a certificate in the post.
You can lodge a claim for compensation through Australia Post. We cannot provide a replacement certificate free of charge.
Online: Our general enquiry form.
By phone: Local call* 13 QGOV (13 74 68)
International +61 7 3328 4811 (+10 hours UTC)
(Phone lines are open Monday–Friday, 8.30am–4.30pm)
*Costs may be higher from mobile phones and interstate.