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National Home Energy Saver Scheme (HESS) Helpline Women's support service

Services

HESS can support you if: You are having difficulty managing your energy bills and needs You are at risk of having your power disconnected You are on the energy retailer's hardship scheme Information about easy and affordable ways to use less energy in the home One-on-one budgeting assistance Information on whether you are getting the right rebates and assistance Help to understand your energy bills and the energy market Advice, advocacy and support Links to other services that may be able to assist you Help to access no or low interest loans to purchase energy efficient appliances.

Category

Government Services

Contacts

Phone
1800 007 001
Hours
Mon-Fri 9am-5pm

Contact Women’s Infolink

If you require further assistance with your query or problem, please contact Women’s Infolink by phoning our team on 1800 177 577 (freecall, Monday to Friday, 8am to 6pm).

You can also email Women’s Infolink if you wish to:

In an emergency

If you are in a life-threatening or emergency situation, call Triple Zero (000) for police, fire or ambulance, any time, day or night.