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General enquiries

General contacts

Phone
13 QGOV (13 74 68)
Email
BrisbaneOFT@justice.qld.gov.au
Postal address
Office of Fair Trading
GPO Box 3111
BRISBANE  QLD  4001
Fax
07 3033 0240
In person
Visit one of our locations
International phone
+61 7 3405 0985 (+10 UTC)

Our locations

Service centres

A Queensland Government service centre can accept your forms and fees.

These centres do not accept AMEX.

Brisbane

Street address
Queensland Government Service Centre
Upper Plaza Terrace
33 Charlotte Street
BRISBANE  QLD  4000
Fax
07 3008 5946
Opening hours
Monday–Tuesday, Thursday–Friday
8:30am–4:30pm

Wednesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Cairns

Street address
Queensland Government Service Centre
William McCormack Place
5B Sheridan Street
CAIRNS  QLD  4870
Opening hours
Monday–Tuesday, Thursday–Friday
8:30am–4:30pm

Wednesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Maroochydore

Street address
Queensland Government Service Centre
Mike Ahern Centre
12 First Avenue
MAROOCHYDORE  QLD  4558
Opening hours
Monday–Tuesday, Thursday–Friday
8:30am–4:30pm

Wednesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Regional offices

Hervey Bay

Street address
Office of Fair Trading
Ground Floor
Brendan Hansen Building
54 Main Street
PIALBA  QLD  4655
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm
Saturday–Sunday, Public Holidays
Closed

Mackay

Street address
Office of Fair Trading
Level 5
44 Nelson Street
MACKAY  QLD  4740
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Rockhampton

Street address
Office of Fair Trading
Ground Floor
209 Bolsover Street
ROCKHAMPTON  QLD  4700
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Southport

Street address
Office of Fair Trading
7 Short Street
SOUTHPORT  QLD  4215
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Toowoomba

Street address
Office of Fair Trading
137 Herries Street (corner of Neil Street)
TOOWOOMBA  QLD  4350
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm

Saturday–Sunday, Public Holidays
Closed

Townsville

Street address
Office of Fair Trading
4th Floor
State Government Building
187 Stanley Street (corner of Walker Street)
TOWNSVILLE  QLD  4810
Opening hours
Monday, Wednesday–Friday
8:30am–4:30pm
Tuesday
9:30am–4:30pm
Saturday–Sunday, Public Holidays
Closed

You can also lodge forms and pay fees at other Queensland Goverment service counters in regional and remote areas.

Legal advice

We cannot give you any legal advice.

However, we can point you toward some organisations that can, including free legal aid services.

Legal advice

Complain or report

Please click on the links below for other types of query or complaint:

Complain about a business

Report an unsafe product

Report a scam

Last updated
1 September 2016

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