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Supporting documentation

A large range of information may be relevant to your dispute. This is not a complete list but will give you an idea of the type of information the Commissioner or a conciliator may need.

The documents you must include are:

• if you are lodging this application as the body corporate—a copy of the committee or general meeting resolution authorising this application to be lodged
• if you are disputing a decision of the committee or general meeting—a copy of the decision minutes of the meeting
• all applicants—copies of documents showing your written attempts to resolve the matter with the person you are lodging this application against.

Other relevant documentation may include:

• a full copy of the notice of the committee or general meeting
• plans of buildings, lots or the common property clearly identifying areas that are subject to the dispute
• photos
• professional reports such as acoustic reports, engineering reports, etc
• a copy of the community management statement for the scheme
• by-law contravention notices
• legal advice
• title deeds
• other body corporate records such as nomination forms, voting papers, proxy forms, etc that support the outcome you are seeking
• invoices
• quotes.

Please note: it is your responsibility (as the applicant) to provide all relevant documents in support of your application.

Application fee

Application for conciliation: $110.30 (no GST).

The application fee must be paid by the applicant and is non-refundable.

Our fees and charges increase on 1 July each year. On 1 July 2023 our fees and charges were increased by 3.4% in line with Government’s indexation policy.

You can contact us to find out details about specific fees, charges or prices

Fees are exempt from GST.

Parties to dispute

A dispute can only be between these parties:

*Letting agent does not mean your real estate agent, but means the onsite letting agent for the body corporate.

You can name one of these combinations only. If your dispute does not fit into one of the listed combinations, do not complete this form. Instead, call BCCM Information Service on (freecall) 1800 060 119 for further information.

Self resolution

Before lodging your application, you must have first attempted to resolve the dispute with the person you are lodging the application against.

You will need to provide evidence of your previous attempts to resolve the dispute (e.g. letters, emails, motions submitted to meetings, etc.).

If you have not attempted self resolution before lodging your application, the Commissioner may reject your application.