Find a support service
Support services are available for victims of many types of crime in Queensland.
You should phone Triple Zero (000):
- if a crime is happening now
- when a life is threatened.
Otherwise, learn about reporting a crime.
You can also:
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Displaying services
1300 MH CALL
Statewide | 24/7 crisis and mental health helplines
1300 MH CALL is our confidential mental health triage service providing advice and information to Queenslanders experiencing a mental health emergency or crisis. If needed, you can be triaged directly to a Queensland public mental health service or acute care team.
13YARN
Nationwide | 24/7 crisis and mental health helplines
13YARN provides confidential crisis support for Aboriginal and Torres Strait Islander people living anywhere in Australia. This is a no shame, no judgement, safe place to yarn with experienced Aboriginal or Torres Strait Islander workers.
1800RESPECT
Nationwide | 24/7 crisis and mental health helplines
1800RESPECT is the national 24/7 sexual assault, domestic and family violence counselling service for people experiencing, or at risk of experiencing violence, their friends and family, colleagues and employers.
Beyond Blue
Nationwide | 24/7 crisis and mental health helplines
Beyond Blue can provide support if you or a loved one need help with anxiety or depression.
ConnectCare
Statewide | 24/7 crisis and mental health helplines
ConnectCare provide case management and counselling support for individuals impacted by a non-violent property crime in Queensland.
DV Connect
Statewide | 24/7 crisis and mental health helplines
24/7 support for people who have been hurt or impacted by domestic and family violence.
Headspace
Statewide | 24/7 crisis and mental health helplines
Headspace centres throughout Australia can help 12-25 year olds with mental health, physical health (including sexual health), alcohol and other drug or work and study issues.
Kids Helpline
Statewide | 24/7 crisis and mental health helplines
24/7 help, support and information for young people aged 5 to 25.
Lifeline
Nationwide | 24/7 crisis and mental health helplines
Lifeline provides compassionate support for people in crisis.
Parentline
Statewide | 24/7 crisis and mental health helplines
Call Parentline for free counselling and support for parents & carers in Queensland.
Suicide Call Back Service
Statewide | 24/7 crisis and mental health helplines
24/7 telephone support and counselling for anyone effected by suicide.
VictimConnect
Statewide | 24/7 crisis and mental health helplines
This service can help you apply for financial assistance through Victim Assist.
VictimConnect provides 24/7 support for all victims of violence that happens in Queensland. They can help you access financial assistance, counselling and case management and court support.
1800ELDERHelp
Nationwide | Other victim support
1800 ELDERHelp (1800 353 374) is a free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory. Elder abuse phone lines are not crisis support services, and operating hours and services vary across states and territories.
54 Reasons SHIELD program
Statewide | Sexual violence services
This service can help you apply for financial assistance through Victim Assist.
54 Reasons provides trauma-informed support for young and adult males in Queensland who are victims of sexual violence.
Aboriginal and Torres Strait Islander Family Wellbeing Services
Statewide | Other victim support
Aboriginal and Torres Strait Islander Family Wellbeing Services provide a free and confidential one stop shop for Aboriginal and Torres Strait Islander families across Queensland. They provide support to improve your social, emotional, physical and spiritual wellbeing, and help you be able to safely care for and protect your children.
Act for Kids
Statewide | Violent crime support
A national service providing therapy and support services to children and families who have experienced, or are at risk of harm.
Blue Knot Foundation
Nationwide | Other victim support
Blue Knot support adult survivors of childhood trauma and abuse. They also support their parents, partners, family and friends.
Bravehearts
Statewide | Sexual violence services
Bravehearts provide support and counselling for people who have been hurt by childhood sexual abuse. They provide counselling services for children, families and adult survivors in Queensland.
Community Legal Centres Queensland
Statewide | Legal / court / financial support
Community Legal Centres Queensland can help you find a free, local community legal service that best suits your needs.
Elder Abuse Prevention Unit
Statewide | Other victim support
This helpline provides information, support and referrals for older Queenslanders who are experiencing abuse and people who witness the abuse of an older person.
Family and Child Connect
Statewide | Other victim support
If your family is going through tough times, contact Family and Child Connect for free, unlimited and confidential advice. They have local services across Queensland.
Legal Aid Queensland
Statewide | Legal / court / financial support
Legal information and advice for all Queenslanders.
Lesbian, Gay, Bisexual, Trans, Intersex Legal Service
Statewide | Legal / court / financial support
Providing legal advice and information for people who identify as LGBTI experiencing related problems.
National Debt Helpline
Nationwide | Legal / court / financial support
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Get free, independent and confidential financial advice.
National Disability Abuse and Neglect Hotline
Nationwide | Other victim support
A free, independent and confidential service for reporting abuse and neglect of people with disability.
National Redress Scheme
Nationwide | Other victim support
Specialist Redress Support Services are available for First Nations peoples, people from culturally and linguistically diverse backgrounds, people with disability, young people, women, men, care leavers and former child migrants. They can help you understand the scheme and help you make an application.
PACT
Statewide | Legal / court / financial support
This service can help you apply for financial assistance through Victim Assist.
Support for young victims and witnesses of crime who need to go to court in Queensland.
Queensland Advocacy Incorporated (QAI)
Statewide | Legal / court / financial support
QAI provide free legal help and provide specialist support for victims with a disability.
Queensland Health - Public Hospitals and Health Care Facilities
Statewide | Other victim support
Your local Queensland Health hospital or health care facility can support any victim in a broad range of ways. Emergency departments can provide 24/7 treatment for serious injuries and crisis care for people who have been sexually assaulted. Search for a Queensland Health service near you.
Queensland Health Victim Support Service
Statewide | Violent crime support
Supporting victims and families who have been hurt by someone experiencing mental illness or found to be unfit for trial.
Queensland Homicide Victims' Support Group (QHVSG)
Statewide | Violent crime support
This service can help you apply for financial assistance through Victim Assist.
Help for family and friends of people who have died in a homicide.
Queensland Indigenous Family Violence Legal Service (QIFVLS)
Statewide | Legal / court / financial support
Legal help for Aboriginal and Torres Strait Islander peoples who are victims of family violence and /or sexual assault.
Queensland Sexual Assault Network (QSAN)
Statewide | Sexual violence services
QSAN is a network of specialist sexual assault support services. Visit the QSAN website to search for a service in your local area. They also have a range of high quality self help resources for victims.
Statewide Sexual Assault Helpline
Statewide | Sexual violence services
Help, support and medical assistance for people who have been sexually assaulted.
Survivors & Mates Support Network
Statewide | Sexual violence services
Survivors and mates can help men recover from sexual violence. Peer support is available by appointment. There website also has many high quality self help resources.
Universities Australia Student Safety Services
Nationwide | Other victim support
Access counselling and support for reporting sexual harassment and sexual assault at university.
Victim Assist Queensland
Statewide | Legal / court / financial support
Victim Assist Queensland help victims of crime to get back to normal after experiencing violent crime or domestic and family violence in Queensland.
Victims Registers
Statewide | Violent crime support
Victims Registers help victims stay informed about the movements of a person who has been convicted of a crime committed against them. If you have been a victim of violence committed in Queensland, you can apply to go on a Victims Register.
Women's Legal Service Queensland
Statewide | Legal / court / financial support
Legal help and social work support for women working through issues related to family law, child support, domestic and family violence or child protection.
WWILD
Statewide | Violent crime support
This service can help you apply for financial assistance through Victim Assist.
WWILD supports for people with intellectual disabilities who are survivors of crime. They can help you access financial assistance and other supports.
Acquired Brain Injury Outreach Service (ABIOS)
Greater Brisbane | Other victim support
A local support service for people with an acquired brain injury living in the Greater Brisbane area.
Anglicare North Queensland
North Queensland | Other victim support
Anglicare NQ provides a wide range of local services to support young people across North Queensland area. Services include youth support programs, case management, outreach, emergency accommodation, and non-family-based residential care.
Brisbane Rape and Incest Survivors Support Centre (BRISSC)
Greater Brisbane | Sexual violence services
A local support service for women in the Greater Brisbane area who have experienced sexual assault at any time in their lives.
Brisbane Youth Service
Greater Brisbane | Violent crime support
A local support service for young people in Brisbane who are experiencing a broad range of difficulties. Services include mental health, family, relationships, parenting, housing and health supports.
Cairns Sexual Assault Service
Far North Queensland | Sexual violence services
This Cairns service provides inclusive support for people over 12 years, who have been impacted by sexual violence at any time in their life.
Caxton Legal Centre
Greater Brisbane | Legal / court / financial support
Caxton provides legal and social welfare services to low income, homeless and vulnerable people in Brisbane.
Central Queensland Community Legal Centre
Central Queensland | Legal / court / financial support
Central Queensland Community Legal Centre provides general legal advice, free of charge to people in Central and Northwest Queensland. They also hold legal advice clinics in Emerald, Gladstone, Mount Isa and Rockhampton throughout the week.
Centre Against Sexual Violence
Greater Brisbane | Sexual violence services
Women in Logan and Redlands, who have experience sexual violence at any time, can get free confidential counselling at the Centre Against Sexual Violence. They also help young women over 12 years.
Encircle Neighbourhood Centres
Greater Brisbane | Other victim support
Encircle provides personal and family support for people in North Brisbane and the Moreton Bay region.
Gladstone Region Sexual Assault Centre
Central Queensland | Sexual violence services
Help for Gladstone men, women and children who have experienced recent or historic sexual assaults.
Gold Coast Centre Against Sexual Violence
Gold Coast | Sexual violence services
Help for Gold Coast women who have experienced sexual violence at any time in their lives.
Kalwun Development Corporation
Gold Coast | Other victim support
Provides a broad range of social support service to Aboriginal and Torres Strait Islander people living in Gold Coast and Logan area.
Laurel Place
Sunshine Coast | Greater Brisbane | Sexual violence services
Help for all victims of sexual assault living in Sunshine Coast and Moreton Bay Regions.
Mackay Sexual Health and Sexual Assault Service
Central Queensland | Sexual violence services
Sexual assault services are available to men and women 16 years and over who have been raped, sexually assaulted or who are survivors of childhood sexual abuse.
Mununjali Housing and Development Company
Greater Brisbane | Other victim support
Help for Aboriginal and Torres Strait Islander peoples experiencing a broad range of difficulties.
Murrigunyah Family and Cultural Healing Centre
Greater Brisbane | Sexual violence services
Support counselling for Aboriginal and Torres Strait Islander women and their families who are survivors or victims of sexual violence.
Northern Peninsula Area Community Aboriginal and Torres Strait Islander Corporation
Far North Queensland | Other victim support
Provides a broad range of social support service to Aboriginal and Torres Strait Islander people living in Queensland North Peninsula area.
North West HHS Sexual Health Services
North Queensland | Sexual violence services
Help with a broad range of sexual health concerns provided through Mount Isa Hospital.
Open Doors Youth Service
Greater Brisbane | Other victim support
Support for lesbian, gay, bisexual, transgender and intersex (LGBTI) young people.
Phoenix House
Central Queensland | Violent crime support
Phoenix House offers free counselling and therapeutic supports to children, young people, and their families or caregivers in Bundaberg who have been affected by violence or abuse.
South Burnett CTC Youth and Family Services
South East Queensland | Other victim support
South Burnett CTC Youth and Family Services supports people experiencing homelessness, domestic violence, health, parenting, education, employment and community issues.
Tablelands Sexual Assault Service
Far North Queensland | Sexual violence services
Help and support for people in the Tablelands and surrounding areas who have experienced recent or historic sexual assault.
The Women's Centre
Central Queensland | Sexual violence services
A women's services hub run by women for women, incorporating the Sexual Assault Support service, a Specialist Homelessness Service and a Women's Health Service.
True Support Services Hub
Far North Queensland | Sexual violence services
The True Support Services Hub (TSSH) provides acute sexual assault responses in Rockhampton. They can assist you with medical care, counselling, and support services. For acute medical assistance, go to the Rockhampton Emergency Department and ask for the True Support Service. For other support, phone True during business hours.
Wide Bay Women's Health Centre
South East Queensland | Sexual violence services
Help for women, young people and children in Wide Bay who have experienced sexual assault.
Youth Advocacy Centre (YAC)
Greater Brisbane | Other victim support
YAC offers free legal services, youth support and family support assistance and services to young people in Greater Brisbane
Youth and Family Services (YFS)
Greater Brisbane | Other victim support
YFS helps young people experiencing a broad range of difficulties, including family violence and legal issues.
Zig Zag Young Women's Resource Centre
Greater Brisbane | Sexual violence services
Zig Zag supports young women who have experienced sexual violence or family violence. They provide counselling, group programs and other practical support.
Add or update a service
Services who are funded by the Queensland Government to provide free support to victims in Queensland can email VAQcommunications@justice.qld.gov.au if:
- your service is not listed
- your contact details have changed.
This email is for service providers only. Victims needing support should contact a service listed above.