Find a support service
Support services are available for victims of many types of crime in Queensland.
You should phone Triple Zero (000):
- if a crime is happening now
- when a life is threatened.
Otherwise, learn about reporting a crime.
You can also:
Search
1300 MH CALL
Statewide
1300 MH CALL is our confidential mental health triage service providing advice and information to Queenslanders experiencing a mental health emergency or crisis. If needed, you can be triaged directly to a Queensland public mental health service or acute care team.
13YARN
Nationwide
13YARN provides confidential crisis support for Aboriginal and Torres Strait Islander people living anywhere in Australia. This is a no shame, no judgement, safe place to yarn with experienced Aboriginal or Torres Strait Islander workers.
Phone 13 92 76
1800ELDERHelp
Nationwide
1800 ELDERHelp (1800 353 374) is a free call phone number that automatically redirects callers seeking information and advice on elder abuse with the phone service in their state or territory. Elder abuse phone lines are not crisis support services, and operating hours and services vary across states and territories.
Act for Kids
Statewide
A national service providing therapy and support services to children and families who have experienced, or are at risk of harm.
1800RESPECT
Nationwide
1800RESPECT is the national 24/7 sexual assault, domestic and family violence counselling service for people experiencing, or at risk of experiencing violence, their friends and family, colleagues and employers.
54 Reasons SHIELD program
Statewide
54 Reasons provides trauma-informed support for young and adult males in Queensland who are victims of sexual violence.
Aboriginal and Torres Strait Islander Family Wellbeing Services
Statewide
Aboriginal and Torres Strait Islander Family Wellbeing Services provide a free and confidential one stop shop for Aboriginal and Torres Strait Islander families across Queensland. They provide support to improve your social, emotional, physical and spiritual wellbeing, and help you be able to safely care for and protect your children.
Acquired Brain Injury Outreach Service (ABIOS)
Greater Brisbane
A local support service for people with an acquired brain injury living in the Greater Brisbane area.
Phone 07 3176 9506
Anglicare North Queensland
North Queensland
Anglicare NQ provides a wide range of local services to support young people across North Queensland area. Services include youth support programs, case management, outreach, emergency accommodation, and non-family-based residential care.
Beyond Blue
Nationwide
Beyond Blue can provide support if you or a loved one need help with anxiety or depression.
Blue Knot Foundation
Nationwide
Blue Knot support adult survivors of childhood trauma and abuse. They also support their parents, partners, family and friends.
Visit Blue Knot Foundation website.
Victims of child abuse - Phone 1300 657 380
Victims of abuse who have a disability - Phone 1800 421 468
Bravehearts
Statewide
Bravehearts provide support and counselling for people who have been hurt by childhood sexual abuse. They provide counselling services for children, families and adult survivors in Queensland.
Brisbane Rape and Incest Survivors Support Centre (BRISSC)
Greater Brisbane
A local support service for women in the Greater Brisbane area who have experienced sexual assault at any time in their lives.
Youth Advocacy Centre
Greater Brisbane
YAC offers free legal services, youth support and family support assistance and services to young people in Greater Brisbane
Brisbane Youth Service
Greater Brisbane
A local support service for young people in Brisbane who are experiencing a broad range of difficulties. Services include mental health, family, relationships, parenting, housing and health supports.
Cairns Sexual Assault Service
Far North Queensland
This Cairns service provides inclusive support for people over 12 years, who have been impacted by sexual violence at any time in their life.
Caxton Legal Centre
Greater Brisbane
Caxton provides legal and social welfare services to low income, homeless and vulnerable people in Brisbane.
Central Queensland Community Legal Centre
Central Queensland
Central Queensland Community Legal Centre provides general legal advice, free of charge to people in Central and Northwest Queensland. They also hold legal advice clinics in Emerald, Gladstone, Mount Isa and Rockhamton throughout the week.
Centre Against Sexual Violence
Greater Brisbane
Women in Logan and Redlands, who have experience sexual violence at any time, can get free confidential counselling at the Centre Against Sexual Violence. They also help young women over 12 years.
Community Legal Centres Queensland
Statewide
Community Legal Centres Queensland can help you find a free, local community legal service that best suits your needs.
ConnectCare
Statewide
ConnectCare provide case management and counselling support for individuals impacted by a non-violent property crime in Queensland.
DV Connect
Statewide
24/7 support for people who have been hurt or impacted by domestic and family violence.
Elder Abuse Prevention Unit
Statewide
This helpline provides information, support and referrals for older Queenslanders who are experiencing abuse and people who witness the abuse of an older person.
Encircle Neighbourhood Centres
Greater Brisbane
Encircle provides personal and family support for people in North Brisbane and the Moreton Bay region.
Visit Encircle Neighbourhood Centres website.
Pine Rivers - Phone 07 3889 0063
Redcliffe - Phone 07 3284 3081
Kallangur - Phone 07 3465 3200
Family and Child Connect
Statewide
If your family is going through tough times, contact Family and Child Connect for free, unlimited and confidential advice. They have local services across Queensland.
Gladstone Region Sexual Assault Centre
Central Queensland
Help for Gladstone men, women and children who have experienced recent or historic sexual assaults.
Gold Coast Centre Against Sexual Violence
Gold Coast
Help for Gold Coast women who have experienced sexual violence at any time in their lives.
Headspace
Statewide
Headspace centres throughout Australia can help 12-25 year olds with mental health, physical health (including sexual health), alcohol and other drug or work and study issues.
Kalwun Development Corporation
Gold Coast
Provides a broad range of social support service to Aboriginal and Torres Strait Islander people living in Gold Coast and Logan area.
Kids Helpline
Statewide
24/7 help, support and information for young people aged 5 to 25.
Laurel Place
Sunshine Coast | Greater Brisbane
Help for all victims of sexual assault living in Sunshine Coast and Moreton Bay Regions.
Maroochydore - Phone 07 5443 4711
Gympie and Murgon - Phone 07 5482 7911
Moreton Region - Phone 07 5499 2096
Youth and Family Services
Greater Brisbane
YFS helps young people experiencing a broad range of difficulties, including family violence and legal issues.
Legal Aid Queensland
Statewide
Legal information and advice for all Queenslanders.
Visit Legal Aid Queensland website.
Client information line: 1300 651 188
Indigenous information line: 1300 650 143
Lesbian, Gay, Bisexual, Trans, Intersex Legal Service
Statewide
Providing legal advice and information for people who identify as LGBTI experiencing related problems.
Lifeline
Nationwide
Lifeline provides compassionate support for people in crisis.
Phone 13 11 14
Mackay Sexual Health and Sexual Assault Service
Central Queensland
Sexual assault services are available to men and women 16 years and over who have been raped, sexually assaulted or who are survivors of childhood sexual abuse.
Mununjali Housing and Development Company
Greater Brisbane
Help for Aboriginal and Torres Strait Islander peoples experiencing a broad range of difficulties.
Parentline
Statewide
Call Parentline for free counselling and support for parents & carers in Queensland.
Women's Legal Service Queensland
Statewide
Legal help and social work support for women working through issues related to family law, child support, domestic and family violence or child protection.
Visit Womens Legal Service Queensland website.
Statewide Legal Advice Line - Phone 1800 957 957
Rural, Regional and Remote Legal Advice Line - Phone 1800 457 117
Murrigunyah Family and Cultural Healing Centre
Greater Brisbane
Support counselling for Aboriginal and Torres Strait Islander women and their families who are survivors or victims of sexual violence.
National Debt Helpline
Nationwide
National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. Get free, independent and confidential financial advice.
National Disability Abuse and Neglect Hotline
Nationwide
A free, independent and confidential service for reporting abuse and neglect of people with disability.
National Redress Scheme
Nationwide
Specialist Redress Support Services are available for First Nations peoples, people from culturally and linguistically diverse backgrounds, people with disability, young people, women, men, care leavers and former child migrants. They can help you understand the scheme and help you make an application.
North West HHS Sexual Health Services
North Queensland
Help with a broad range of sexual health concerns provided through Mount Isa Hospital.
Northern Peninsula Area Community Aboriginal and Torres Strait Islander Corporation
Far North Queensland
Provides a broad range of social support service to Aboriginal and Torres Strait Islander people living in Queensland North Peninsula area.
Open Doors Youth Service
Greater Brisbane
Support for lesbian, gay, bisexual, transgender and intersex (LGBTI) young people.
Phoenix House
Central Queensland
Phoenix House offers free counselling and therapeutic supports to children, young people, and their families or caregivers in Bundaberg who have been affected by violence or abuse.
Protect All Children Today (PACT)
Statewide
Support for young victims and witnesses of crime who need to go to court in Queensland.
Phone 1800 449 632
Queensland Advocacy Incorporated
Statewide
QAI provide free legal help and provide specialist support for victims with a disability.
WWILD
Statewide
WWILD supports for people with intellectual disabilities who are survivors of crime. They can help you access financial assistance and other supports.
Phone 07 3262 9877
Queensland Health - Public Hospitals and Health Care Facilities
Statewide
Your local Queensland Health hospital or health care facility can support any victim in a broad range of ways. Emergency departments can provide 24/7 treatment for serious injuries and crisis care for people who have been sexually assaulted. Search for a Queensland Health service near you.
Queensland Health Victim Support Service
Statewide
Supporting victims and families who have been hurt by someone experiencing mental illness or found to be unfit for trial.
Queensland Homicide Victims' Support Group (QHVSG)
Statewide
Help for family and friends of people who have died in a homicide.
Phone 1800 774 744
Queensland Indigenous Family Violence Legal Service (QIFVLS)
Statewide
Legal help for Aboriginal and Torres Strait Islander peoples who are victims of family violence and /or sexual assault.
Queensland Sexual Assault Network
Statewide
QSAN is a network of specialist sexual assault support services. Visit the QSAN website to search for a service in your local area. They also have a range of high quality self help resources for victims.
The Women's Centre
Central Queensland
A women's services hub run by women for women, incorporating the Sexual Assault Support service, a Specialist Homelessness Service and a Women's Health Service.
South Burnett CTC Youth and Family Services
South East Queensland
South Burnett CTC Youth and Family Services supports people experiencing homelessness, domestic violence, health, parenting, education, employment and community issues.
Statewide Sexual Assault Helpline
Statewide
Help, support and medical assistance for people who have been sexually assaulted.
Suicide Call Back Service
Statewide
24/7 telephone support and counselling for anyone effected by suicide.
Survivors & Mates Support Network
Statewide
Survivors and mates can help men recover from sexual violence. Peer support is available by appointment. There website also has many high quality self help resources.
Tablelands Sexual Assault Service
Far North Queensland
Help and support for people in the Tablelands and surrounding areas who have experienced recent or historic sexual assault.
True Support Services Hub
Far North Queensland
The True Support Services Hub (TSSH) provides acute sexual assault responses in Rockhampton. They can assist you with medical care, counselling, and support services. For acute medical assistance, go to the Rockhampton Emergency Department and ask for the True Support Service. For other support, phone True during business hours.
Universities Australia Student Safety Services
Nationwide
Access counselling and support for reporting sexual harassment and sexual assault at university.
Victim Assist Queensland
Statewide
Victim Assist Queensland help victims of crime to get back to normal after experiencing violent crime or domestic and family violence in Queensland.
VictimConnect
Statewide
VictimConnect provides 24/7 support for all victims of violence that happens in Queensland. They can help you access financial assistance, counselling and case management and court support.
Victims Registers
Statewide
Victims Registers help victims stay informed about the movements of a person who has been convicted of a crime committed against them. If you have been a victim of violence committed in Queensland, you can apply to go on a Victims Register.
Wide Bay Women's Health Centre
South East Queensland
Help for women, young people and children in Wide Bay who have experienced sexual assault.
Zig Zag Young Women's Resource Centre
Greater Brisbane
ZigZag supports young women who have experienced sexual violence or family violence. They provide counselling, group programs and other practical support.
Add or update a service
Services who provide free victim support can email VAQcommunications@justice.qld.gov.au if:
- your service is not listed
- your contact details have changed.
This email is for service providers only. Victims should contact a service listed above.