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Housing apps

The free Tenant Assist Qld and Housing Assist Qld apps make it easy to access housing services online, anytime.

Tenant Assist Qld

If you're a public housing tenant, you can download the Tenant Assist Qld app to access online self-service functions and manage your tenancy.

You can use the app to:

  • check the balance of your rent or maintenance accounts
  • download a payment barcode to make rent or maintenance payments at any Australia Post outlet
  • tell us if you're going away
  • let us know if people have moved in or out of your home
  • update your contact details
  • access emergency contacts e.g. DVConnect, housing help after a disaster
  • access information about requesting maintenance to your home
  • access information about your public housing tenancy.

Use these features and much more – anytime you like!

If you have any issues downloading the app, email housingapp@hpw.qld.gov.au.

Housing Assist Qld

If you're a Bond Loan or Rental Grant customer or if you’re looking for information about housing services, download the Housing Assist Qld app to access a range of services online.

You can use the app to:

  • check the balance of your Bond Loan
  • download a payment barcode to make Bond Loan payments at any Australia Post outlet
  • check the status of your bond loan or rental grant application
  • update your Bond Loan or Rental Grant contact details
  • update your social housing application contact details
  • access emergency contacts e.g. DVConnect, housing help after a disaster
  • access information about renting in the private rental market
  • access an online tool to find housing services in Queensland that may suit your needs

Use these features and much more – anytime you like!

If you have any issues downloading the app, email housingapp@hpw.qld.gov.au.

Helpful information