Housing Assist Qld app

The Housing Assist Qld app is free and helps people seeking housing assistance and public housing tenants to access our services at a time suitable to them.

People seeking housing assistance can use the free Housing Assist Qld app to:

  • ask us a question about our products and services, for example RentConnect or how to apply for social housing
  • apply for a Bond Loan or Rental Grant
  • track the status of your bond loan or rental grant application
  • check your existing Bond Loan balance
  • update your contact details
  • apply for the National Rental Affordability Scheme (NRAS)
  • find out about QSTARs - the Queensland Statewide Tenant Advice and Referral Service.

If you are a public housing tenant, you can:

  • request maintenance to your public housing property
  • check your public housing rental and maintenance balance
  • tell us if you'll be away from your home
  • let us know if people have moved in or out of your home
  • update your contact details
  • ask us a question about your tenancy
  • find out how to make a complaint
  • find phone numbers of your local Housing Service Centre

We have also included links to some great budgeting tools, information about financial and support assistance and housing options for seniors, our social media channels, and key contact information.

Housing Assist Qld can be downloaded from Apple, Android and Windows stores. If you have any issues downloading the app, email

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