Housing apps
The free Tenant Assist Qld and Housing Assist Qld apps make it easy to access housing services online, anytime.
Tenant Assist Qld
If you're a public housing tenant, you can download the Tenant Assist Qld app to access online self-service functions and manage your tenancy.
You can use the app to:
- check the balance of your rent or maintenance accounts
- download a payment barcode to make rent or maintenance payments at any Australia Post outlet
- tell us if you're going away
- let us know if people have moved in or out of your home
- update your contact details
- access emergency contacts e.g. DVConnect, housing help after a disaster
- access information about requesting maintenance to your home
- access information about your public housing tenancy.
Use these features and much more – anytime you like!
If you have any issues downloading the app, email housingapp@hpw.qld.gov.au.
Housing Assist Qld
If you're a Bond Loan or Rental Grant customer or if you’re looking for information about housing services, download the Housing Assist Qld app to access a range of services online.
You can use the app to:
- check the balance of your Bond Loan
- download a payment barcode to make Bond Loan payments at any Australia Post outlet
- check the status of your bond loan or rental grant application
- update your Bond Loan or Rental Grant contact details
- update your social housing application contact details
- access emergency contacts e.g. DVConnect, housing help after a disaster
- access information about renting in the private rental market
- access an online tool to find housing services in Queensland that may suit your needs
Use these features and much more – anytime you like!
If you have any issues downloading the app, email housingapp@hpw.qld.gov.au.