Apprenticeships Info

We are part of the Department of Employment, Small Business and Training, who oversee the apprenticeship and traineeship system in Queensland.

For apprentices and trainees, we:

  • provide information, support and advice about your apprenticeship or traineeship, including
    • your rights and obligations
    • tips and other help to resolve issues
    • support options and referral services
  • can help you meet your training contract responsibilities
  • support apprentices and trainees with disabilities
  • manage and update your training contract
  • manage travel and accommodation allowances
  • issue completion certificates when you complete your training.

How to contact us

1800 210 210 (general enquiries)
Open 8.30am to 4.45pm (Queensland time) Monday to Friday.


In person
Visit one of our offices


We provide the following brochures on Queensland apprenticeships and traineeships to order, free of charge:

To order, email the following details to

  • name
  • organisation name
  • physical delivery address (including suburb and postcode)
  • contact phone number
  • amount of each brochure required.

Your order will not be processed if the above information is not provided. Allow up to 7 working days for processing of orders. Delivery times may vary according to Australia Post time frames and larger orders may require longer delivery times.