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Learn how to choose a guide, hearing or assistance dog and approved trainer, and to work with your dog.
How to confirm eligibility, complete the public access test and certify your guide, hearing or assistance dog.
How to obtain a Handler Identity Card, including renewal and replacement.
You and your certified guide, hearing or assistance dog have a right to enter public places, public passenger vehicles and places of accommodation.
Your certified guide, hearing or assistance dog can travel on all public transport and in most public places in Australia, on domestic flights, and overseas to Australian Government approved countries.
Please use our complaints and compliments form.
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