Guide, hearing and assistance dogs
Choosing a guide, hearing or assistance dog
Learn how to choose a guide, hearing or assistance dog and approved trainer, and to work with your dog.
Completing the public access test and certifying your dog
How to confirm eligibility, complete the public access test and certify your guide, hearing or assistance dog.
Obtaining a Handler Identity Card
How to obtain a Handler Identity Card, including renewal and replacement.
Accessing public places
You and your certified guide, hearing or assistance dog have a right to enter public places, public passenger vehicles and places of accommodation.
Travelling with a guide, hearing or assistance dog
Your certified guide, hearing or assistance dog can travel on all public transport and in most public places in Australia, on domestic flights, and overseas to Australian Government approved countries.