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Technology and communications

Internet basics

The following websites provide information to help you learn to transact and interact safely online:

  • Stay Smart Online helps everyone understand the risks and simple steps they can take to protect their personal and financial information online
  • Digital business can help businesses learn more about the benefits of an online presence and how to go about developing one
  • Broadband for seniors provides older Australians with access to computers and the internet via free internet kiosks, and supports seniors to gain confidence and build skills in using new technology
  • Tech Savvy Seniors Queensland Program aims to encourage more seniors to embrace information technology by delivering training through selected public libraries across Queensland
  • eSafety Women resources aim to help women manage technology risks and abuse by giving them the tools they need to be confident when online
  • iParent provides online safety resources targeted to the specific needs of parents and carers
  • eSafety provides information for children and young people to help them stay safe online
  • Go Digi helps you learn online skills, or help others to learn.

Free internet and wi-fi access

Free access to computers and the internet may be available through:

Wi-fi access

Wi-fi is high speed, wireless internet access. Areas where wi-fi can be accessed are referred to as 'hotspots'. In most cases hotspots are free, but at some locations you may have to pay to use a wi-fi hotspot. You will need to use your own laptop or mobile device to connect to this service.

Brisbane City Council offers free wi-fi in the Brisbane Central Business District (CBD). Check the Wi-Fi coverage map to see which streets and landmarks are included.

In Brisbane, wi-fi is also available:

If you do not live in Brisbane, some regional council libraries may offer this service. Find a public library near you for more information.

Some shopping centres now also provide free wi-fi access.

Social media and mobile apps

The Australian Government provides a quick guide to popular social media sites and apps. They also provide a list of apps you can download to access their resources and services.

We also provide a list of useful apps for Queenslanders, as well as apps for young people and people with disability.

Online communities and meet-ups

Meet-ups are a great way to find other people with interests similar to yours. Meet-ups are generally formed around a topic or interest and will set a regular time to meet, share, make or work together.

The Edge in Brisbane hosts a number of meet-ups and workshops and supports others with space to do their own thing.

  • Hack the evening
    Each week a meet-up is hosted for those who want to apply their skills to new projects that require a bit of technical skill. You get access to power tools and soldering irons and in return, you get to make new things and meet new people.
  • Brisbane Jelly
    If you are a location-independent creative, network at a Brisbane Jelly event. They provide chairs, wireless internet, and interesting people to talk to, collaborate with and bounce ideas off. Just bring your laptop.
  • Producers club
    For producers, musicians and audio engineers of all skill levels and experience. It’s all about learning and appreciating music creation. Bring along a work in progress, a final mix or just a music idea.
  • Joomla users group
    This group is a great opportunity to meet experienced Joomla developers who can answer questions you might have about Joomla, web development, search engine optimisation, social media and a multitude of other disciplines.

A Hacker Space is a community-operated physical space where people with common interests can meet, socialise and collaborate. Hacker Space Brisbane is a physical place where you can go to learn about technology, such as software, hardware, robotics, green technology, or anything else that takes your fancy. There is also a Hacker Space at the Gold Coast.

Internet regulation

The Australian Communications and Media Authority (ACMA) is responsible for enforcing Australia's anti-spam law. All legislation relating to internet regulations can be found on the ComLaw website.

The ACMA's role includes:

  • investigating complaints about online and gambling services
  • encouraging the development of codes of practice for internet service providers and online content service providers and monitoring compliance with these codes.

Visit CitizenACMA to find out how you can stay protected.

Service provider complaints

If you have a complaint about your telephone, mobile or internet service, visit the Telecommunications Industry Ombudsman website.

Licence
Creative Commons Attribution 4.0 International (CC BY 4.0)
Last updated:
13 December 2017
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