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Telecommunications Industry Ombudsman Women's support service

Services

The TIO deals with complaints that consumers have not been able to resolve with their telephone or internet company. The TIO is authorised to investigate complaints about the provision or supply of telephone or Internet services. The TIO is an office of last resort. This means that before contacting the TIO you must have tried to resolve your complaint with your service provider.

Category

Advocacy

Website

https://www.tio.com.au

Contacts

Address
Unit 15
114 William Street
Suburb
Melbourne
State
VIC
Postcode
3000
Phone
1800 062 058
1800 675 692 TTY
1800 555 677 National Relay Service (ask for 1800 062 058)
Hours
Mon-Fri 9am-5pm

Contact Women’s Infolink

If you require further assistance with your query or problem, please contact Women’s Infolink by phoning our team on 1800 177 577 (freecall, Monday to Friday, 8am to 6pm).

You can also email Women’s Infolink if you wish to:

In an emergency

If you are in a life-threatening or emergency situation, call Triple Zero (000) for police, fire or ambulance, any time, day or night.