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Family Relationship Advice Line Women's support service

Services

The Family Relationship Advice Line is a national telephone service established to assist families affected by relationship or separation issues. The Advice Line provides information on family relationship issues and advice on parenting arrangements after separation. It can also refer callers to local services that can provide assistance. The Advice Line complements the information and services offered by the new Family Relationship Centres. It ensures that people who are not able to attend a Centre can be helped. The Advice Line is for anyone who is affected by family relationship or separation issues and difficulties. This includes parents, grandparents, children, young people, step-parents or friends. Confidentiality is maintained Callers who are deaf or have a hearing or speech impairment can call through the National Relay Service: textphone or modem users: phone 1800 555 677 then ask for 1800 050 321 voice-only (speak and listen) users: phone 1800 555 727 then ask for 1800 050 321 computer or mobile phone users with a connection to the internet: go to www.relayservice.com.au and select 'Make an internet relay call now' then ask for 1800 050 321. That web site also details how to use instant messaging through MSN or AOL to make a call. What can you expect to receive? The Family Relationship Advice Line will be available to provide you with: information about services to help people maintain healthy relationships information about the family law system advice on family separation issues guidance on developing workable parenting arrangements after family separation advice about the impact of conflict on children referral to Family Relationship Centres and other dispute resolution services organisation of telephone dispute resolution for people unable to attend a family dispute resolution service, and referral to a range of other services to help with family relationship and family separation issues.

Category

Relationships

Website

https://www.familyrelationships.gov.au

Contacts

Phone
1800 050 321
Hours
Mon-Fri 8am-8pm
Sat 10am-4pm

Contact Women’s Infolink

If you require further assistance with your query or problem, please contact Women’s Infolink by phoning our team on 1800 177 577 (freecall, Monday to Friday, 8am to 6pm).

You can also email Women’s Infolink if you wish to:

In an emergency

If you are in a life-threatening or emergency situation, call Triple Zero (000) for police, fire or ambulance, any time, day or night.