National Redress Scheme

The Queensland Government will join the National Redress Scheme for people who have experienced institutional child sexual abuse.

We acknowledge redress will not undo the mistakes of the past, however we hope it will offer people who have experienced institutional child sexual abuse recognition and acknowledgement, and contribute to their healing and recovery.

The National Redress Scheme will provide redress to people who have experienced institutional child sexual abuse and will run for 10 years. There are rules about who can apply.

Our participation in the National Scheme—anticipated to begin towards the end of 2018—will mean that people who have experienced child sexual abuse while in the care of the Queensland Government may be eligible for redress.

The Scheme will provide redress in 3 ways:

  1. a monetary payment
  2. access to counselling and psychological care
  3. the option to receive a direct personal response from the institution responsible for providing the redress (for example, an apology or a meeting with a senior representative).

Please read the Queensland participation in National Redress Scheme fact sheet for more details.

Find out more about the scheme or phone the National Redress Scheme on 1800 737 377 (Monday to Friday from 8am to 5pm).

Redress support services

There are a range of services available to support people throughout the redress application process. Visit the National Redress Scheme website to find out more about these support services.

More information

There is support available for people who have experienced child sexual abuse in institutional settings including:

  • Lotus Place: A dedicated support service and resource centre for Forgotten Australians – phone (07) 3347 8500.
  • CLAN: A national support and advocacy service for Forgotten Australians – phone 1800 008 774.
  • knowmore: For people considering their options, free legal advice and information about the justice or redress pathways available to survivors of institutional child sexual abuse – phone 1800 605 762.
  • If immediate assistance is required, 24 hour assistance is available through:
    - Lifeline: phone 13 11 14
    - 1800 Respect: phone 1800 737 732
    - MensLine Australia: phone 1300 789 978.

For support for children in care contact:

CREATE Foundation is the national consumer body representing the voices of children and young people with an out-of-home care experience. Phone 1800 655 105.