Notify us about your medical condition
Due to COVID-19, there are some changes to the requirement of medical certificates, find out more.
You can use this service to notify us about your medical condition.
Your medical certificate
After your medical assessment, your health professional will complete a medical certificate for motor vehicle driver form (F3712) providing us with a recommendation regarding your medical fitness to drive.
Your health professional may also make a recommendation on your medical certificate about any conditions and restrictions to do with your driver licence.
You must present your completed medical certificate by any of the following:
- online as an attachment to your medical condition notification
- in person at a transport and motoring customer service centre
- by completing the medical condition notification (F4355) and sending it with your medical certificate to the postal address listed on the form.
Your medical certificate expiry date
The expiry date of your medical certificate will depend on:
- your specific medical condition
- AND how often your condition needs to be monitored by your health professional
- OR if you are 75 years or older.
Due to COVID-19 there are changes to the requirement for medical certificates:
- If you are 75 and over and don't have an 'M' condition on your driver licence:
- you won't be committing an offence if you drive without holding a valid medical certificate during the COVID-19 emergency period
- if you have a medical certificate that expired after 29 January 2020, it will still be considered valid during the COVID-19 emergency period.
- For all licence holders, if you have an 'M' condition on your driver licence and your medical certificate is due to expire, you will need to call the Department of Transport and Main Roads on 13 23 80 or email email@example.com to have it extended for a maximum of 6 months.
If your most recent contacts details are registered with Department of Transport and Main Roads, you will be notified of this information.
If you can obtain a medical certificate via telemedicine, you or your doctor can lodge this certificate with Department of Transport and Main Roads by emailing firstname.lastname@example.org.
If your condition worsens, or if a new condition develops, you must not drive until you are able to be assessed by a doctor and have a new medical certificate issued.
How your driver licence may be affected
Your medical condition and your health professional’s recommendation regarding your medical fitness to drive will determine how your driver licence may be affected. Your health professional will recommend that:
- you meet the medical criteria for an unconditional licence
- OR you meet the medical criteria for a conditional licence
- OR you do not meet the medical criteria for a licence.
If you meet the medical criteria for an unconditional licence, you won't have an M (medical) condition recorded on your driver licence and you will have no conditions or restrictions associated to your driver licence. If you are 75 years or older, you will be required to carry a current medical certificate whenever you drive.
If you meet the medical criteria for a conditional licence your licence will have an M (medical) condition recorded on it.
You may also have conditions or restrictions that you must drive in accordance with and you will be required to carry a current medical certificate whenever you drive.
You must produce your medical certificate to a police officer if you are asked to do so.
Not medically fit to drive
If you do not meet the medical criteria for a driver licence it is not safe for you to drive and you must surrender your driver licence to us.
Voluntary surrender of your driver licence
If you voluntarily surrender your licence to us or it is cancelled because of a medical condition, you may be eligible to receive a free photo identification card as an alternative form of photo identity. For more information enquire at a transport and motoring customer service centre or call 13 23 80.
It is an offence to drive while your licence is suspended or cancelled. Such an offence carries a maximum fine in excess of $8,200 or you may be jailed for up to 18 months.
Medical condition notification from a family member, friend or the general public
A person’s medical condition may not necessarily affect their ability to drive safely, but if you are concerned, we suggest that you talk to the person and encourage them to visit their health professional.
If you think the person will not visit their health professional, or that they won’t comply with their health professional’s advice or recommended treatment, you may notify us about the person’s medical condition.
Your notification must provide as much information as possible, such as the person’s name, address, date of birth and if known, their driver licence number. You must also include evidence to support your claim that the person has a permanent, or long-term medical condition that is likely to affect their ability to drive safely. You can notify us by:
Department of Transport and Main Roads|
Medical Condition Reporting Unit
Locked Bag 2000 Red Hill
ROCKHAMPTON QLD 4701
|Fax:||07 4931 1624|