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Advice for consumers with disability

  • Your consumer rights

    You have consumer rights, regardless of whether you pay for a good or service yourself, with NDIS money, or through a disability support service.

  • Door-to-door and telephone selling

    When a salesperson comes to your door or calls you on the telephone trying to sell you something, you have extra consumer rights.

  • The National Disability Insurance Scheme

    If you participate in the NDIS and you have a problem with a disability related product or service you have paid for, you can use your consumer rights to get the problem fixed.

  • Easy English guide

    Do you support someone with complex communication needs? We have an Easy English guide to consumer law.

  • How we can help you

    Information on how the Office of Fair Trading can help consumers with disabilities.

Last updated
2 December 2016

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