Arranging a funeral
Making a complaint
If you have a problem with a business, the first thing you should do is talk to them. It can seem hard if it’s someone you know or it feels like making trouble for yourself.
Usually, though, people want to do the right thing and will be happy to fix any problems. They can only help you if they know there’s a problem. You can call in, phone or write to the trader, or you can ask us to give you advice.
Find out more about making a complaint.