Townsville Correctional Centre
To ensure the safety of our correctional centres during the COVID-19 pandemic, visit restrictions are now in place at all Queensland prisons.
The Townsville Correctional Complex is located approximately 15 kilometres from Townsville. The male and female secure centres are reception and remand facilities. Both centres accommodate mainstream with the male centre also accommodating protection prisoners. Townsville Correctional Complex also has both a male and a female low custody centre.
The centre supports laundry, tailor shop, metal shop, kitchens, and farm industries for employment of prisoners. In addition to centre requirements, the laundry and tailor shop provide services under contract to the community. Prisoners from the low custody sites also deliver community service projects in the Townsville community.
The Bowen Women's Work camp is aligned to the Townsville Women's Correctional Centre.
The Julia Creek, Boulia and Winton Work Camps are aligned to the Townsville Men’s Correctional Centre. All work camps assist in the community completing community projects, special events and general upkeep of parks and gardens around the shire.
Details
- Security level:
- High and low security
- Street address:
- 22 Dwyer Street
Stuart QLD 4811 - Postal address:
- PO Box 5574
Townsville QLD 4810 - General phone:
- (07) 4430 5999
- General email:
- TCCVisitProcessing@corrections.qld.gov.au
Visiting
Secure Male
Saturday
- 9.0am-10.30am
S11-S13, McCann accommodation, Village accommodation
Saturday and Sunday
- 12.15pm–1.15pm
McCann accommodation and Village accommodation
Saturday and Sunday
- 2.45pm–3.45pm
Protection Male
Sunday
- 9.30am–10.30am
Male Farm Complex
Saturday and Sunday
- 12.30pm–2.30pm
Women’s
Saturday and Sunday
- 9.30am–10.30am
- 12.15pm–1.15pm
- 2.45pm–3.45pm
Women’s low/open
Saturday and Sunday
- 12.00pm–2.00pm
Arrival times:
Arrive at least 1 hour before
Bookings
- Booking phone:
- (07) 4430 5430
- Booking times:
Monday-Thursday 9.00am-4.00pm for personal visit bookings
Monday-Friday 9.00am-4.00pm for virtual visit bookings
Transport
A bus service is available for visitors to the Townsville Correctional Centre.
There is no charge to visitors for this service.
For further information or to make a booking, contact Black & White Cabs on non toll free (07) 4727 0800 during business hours or (07) 3860 1877 after hours. To change or cancel a booking outside business hours contact 133222.
Mobility services can be accommodated if required.
More information
The maximum number of visitors per offender is:
- 3 adults and 4 children – contact visit
- 3 adults and 2 children – non contact visit
There are no toilet facilities available at the prisoner visits area.
Toilet facilities are available in the administration building for visitors to use before and after their visit session.
Personal lockers are available for visitors in the foyer of the visits area.
There are dress and behaviour standards that visitors must adhere to.
Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact.
For more information, including rules and regulations when visiting, see – Visiting a prisoner.
Resource
Maps
22 Dwyer Street
Stuart Qld 4811
The Townsville Correctional Complex is located approximately 15 kilometres from Townsville. The male and female secure centres are reception and remand facilities. Both centres accommodate mainstream with the male centre also accommodating protection prisoners. Townsville Correctional Complex also has both a male and a female low custody centre. The centre supports laundry, tailor shop, metal shop, kitchens, and farm industries for employment of prisoners. In addition to centre requirements, the laundry and tailor shop provide services under contract to the community. Prisoners from the low custody sites also deliver community service projects in the Townsville community. The Bowen Women's Work camp is aligned to the Townsville Women's Correctional Centre. The Julia Creek, Boulia and Winton Work Camps are aligned to the Townsville Men’s Correctional Centre. All work camps assist in the community completing community projects, special events and general upkeep of parks and gardens around the shire.