Lotus Glen Correctional Centre

The Lotus Glen Correctional Centre, located 25 kilometres south of Mareeba, accommodates high and low security prisoners and provides a remand and reception.

The centre's catchment area for its prisoner population includes Northwest to Mount Isa, east to Cairns and north to the Cape York Region across to the Torres Strait Islands. The centre is client centric and aims to build cultural safety in its programs and services, as approximately 70 per cent of the prisoner population are Aboriginal and/or Torres Strait Islander.

The centre delivers programs to address criminogenic needs to increase community safety and provides high quality assessment, case management and intervention services to promote mental health and wellbeing. Prisoners are provided opportunity to engage in meaningful employment activities in industry and farm work, building skills that be used upon release to community.

The Innisfail Work camp is aligned to the centre.

Details

Security level:
High and low security
Street address:
Chettle Road
Mareeba QLD 4880
Postal address:
Private Mail Bag 1
Mareeba QLD 4880
General phone:
(07) 4093 3911
General email:
LGCVisits@corrections.qld.gov.au

Visiting

Mainstream

Saturday

  • 9am-10am

Sunday

  • 9am-10am (child free session)

Saturday & Sunday

  • 12.30pm-1.30pm (Farm)

Secure

Saturday

  • 1pm-2pm

Sunday

  • 1pm-2pm

Arrival times:

Visits to the centre arrive at least 1 hour before

Visits to the farm arrive at least 15 minutes before

Bookings

Booking phone:
(07) 4093 3911 or; (07) 4092 9212
Booking times:

Tuesday-Thursday 9-11am and 1-3pm

Transport

A bus service is available for visitors to the Lotus Glen Correctional Centre. There is no charge to visitors for this service.

For further information, contact the Down Under Tours (Aust) Pty Ltd on Non Toll Free (07) 4047 9080.

Mobility services can be accommodated if required.

Down Under Bus Schedule
Bus Stop Location Time
Mill Road Bus Stop, Edmonton 9.00am
Earlville Shopping Centre Bus Stop 9.15am
Sunbus Bus Stop Raintrees Shopping 9.20am
Abbott Street Bus Stop C247 9.30am
Trans North Bus Stop Smithfield Shopping Centre 9.55am
Therwine Street, Kuranda 10.15am
Mareeba KFC 10.45am
Atherton KFC 11.15am

More information

Before entering the centre, visitors are required to empty their pockets and place the contents and any other valuables in a locker.

This includes mobile telephones, money, cigarettes, food and drink and jewellery.

Toilets should be accessed at the visiting processing centre prior to proceeding to the visit area.

Visitors are no longer required to wear a face mask. A visitor may be directed to wear a face mask where they display cold or flu like symptoms. Visiting restrictions remain in place if a visitor is a COVID diagnosed person or COVID close contact.

Visitors who require access to toilets during a visit may have their visit terminated, or revert to non-contact.

For more information, including rules and regulations when visiting, see – Visiting a prisoner.

Resource

Visitor factsheet