Debt collecting and process serving industry regulation
Serious penalties apply if you break the law. Find out about unlicensed work, inspectors’ powers, trust accounts and other conditions.
Find and download the forms that you must fill out to work as a debt collector or in process serving. Please note that we charge fees with some forms.
Find out how to check if a field agent or subagent has a valid licence. You can do a search on our free online licensing register.
Do it online
Some Fair Trading services are now online.
- lodge an application for certificate renewal or restoration
- request a replacement certificate
- request a certificate extract.
Field agents can:
- request a licensing extract on a field agent or subagent.