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No Card, No Start and changes to applications and renewals

The No Card, No Start law means you must have a valid blue card before you start work.

You will be able to apply for a blue card before you get a job, so you can be job-ready.

If you don't renew your blue card by the time it expires, you will be subject to the No Card, No Start law and cannot work.

No Card, No Start law

The No Card, No Start law is a key part of how we are building a stronger, more streamlined blue card system.

No Card, No Start means that paid workers must have a blue card (no longer a pending application) before they can work with children.

(However, if you have a paid application submitted before the new laws start, you can continue working while your application is assessed.)

There is no change for volunteers, trainee students and people running regulated child-related businesses—you have always needed a blue card before you could start working or volunteering with children.

If you are a jobseeker, you can also apply for a paid blue card to be job-ready.

To support the introduction of the No Card, No Start law:

Applying for a blue card

There will be some changes to the application process:

  • quicker identity confirmation from a partnership with the Department of Transport and Main Roads
  • a fully online application submission process that will speed up turnaround times.

Verifying your identity

We work with the Department of Transport and Main Roads (TMR) to verify your identity and obtain the photo for your blue/exemption card. This means organisations will no longer need to sight and verify your identification documents on your blue/exemption card application.

You will need a customer reference number (CRN) and photo from TMR before you apply for your blue card.

For many, this will be the number and photo on your driver licence, photo identity card or marine licence. More than 4.5 million people already have a CRN.

If you don't have a CRN, the easiest and fastest way to get one is to visit a TMR Customer Service Centre. You will need to prove your identity. There is no fee for the CRN or the photo.

If you can't get to a TMR service centre, we can help you find the best way to get a CRN. Phone us on 1800 113 611 or (07) 3211 6999 or email info@bluecard.qld.gov.au.

Online applications

You will be able to apply for or renew your blue or exemption card using the online applicant portal. This will mean a faster approval time for most applicants.

While you will be able to apply for a paid blue card at any time to be job-ready, volunteers and students need to be linked to an organisation to get a blue card for free.

Volunteer to paid transfer applications

If you hold a volunteer blue card and move into paid regulated child-related work, your card must be transferred to a paid card.

You will need to complete and submit a volunteer to paid employment transfer form (V to P), include your CRN on the form, and pay the application fee. Your new card will have your photograph on it.

You can start in paid work as soon as you have submitted this form to us.

As long as your eligibility has not changed (e.g. there is no change in your police history), a paid card will be issued. You can use the paid card for any other regulated child-related service—whether paid or unpaid.

Renewing expiring cards

As long as you submit your renewal application before your current card expires, you can continue to work in paid employment, volunteer, run your business or undertake your student placement—even if we haven't issued your new blue card by the time your previous one expires.

If you don't apply to renew your card before it expires, you will not be able to continue working or volunteering until a new card has been issued.

Video summary of No Card, No Start laws

No Card, No Start laws

This video has been developed to provide information about what the No Card, No Start laws mean for you.

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Application process videos

Applying for a blue card

A general overview of how you will be able to apply for a blue card from 31 August 2020.

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How to apply for a blue card using a Customer Reference Number

An overview of how you will be able to apply for a blue card using your Customer Reference Number (CRN) from Department of Transport and Main Roads from 31 August 2020.

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