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Outreach program

We aim to deliver a high standard of customer service to the whole of Queensland. Our outreach program takes our message into rural and regional parts of the state.

Over the past 7 years, we have made more than 150 visits to over 120 towns to:

Upcoming events

TownsDates
Gladstone, Tannum Sands, Miriam Vale, Agnes Water and Seventeen Seventy15–19 May 2017

Office of Fair Trading (OFT) officers will be conducting an Outreach program from 15–19 May 2017, visiting Gladstone, Tannum Sands, Miriam Vale, Agnes Water and Seventeen Seventy.

During the visits, officers will be engaging with retail businesses in each of these areas, calling in to provide information and advice.

The officers are also scheduled to meet with community groups and schools, discussing general consumer rights and responsibilities, such as refunds, consumer guarantees, online shopping, scams, lay-bys and unsolicited consumer agreements. Complaints will also be accepted.

A Fair Trading inspector will be part of the team conducting these visits and will undertake compliance checks of industries regulated by the OFT.

If you wish to contact the team or have a query about our Outreach programs, please email us.

Previous events

We have previously visited:

TownsDates
Landsborough, Woodford, Wamuran, Glasshouse Mountains, Beerburrum, Beerwah20-22 Mar 2017
Tamborine Mountain, Beaudesert, Canungra, Eagle Heights28 Nov–1 Dec 2016
Gatton, Laidley, Crows Nest, Rosewood, Lowood, Fernvale, Esk 25–29 Jul 2016
Weipa, Pormpuraaw, Kowanyama 6–10 Jul 2016
Mount Isa, Boulia, Middleton, Winton, Kynuna, McKinlay, Cloncurry 11–15 Apr 2016
Gin Gin, Rosedale, Moore Park Beach, Bargara, Childers 22–26 Feb 2016
Hopevale, Cooktown, Wujal Wujal, Mount Carbine, Lakeland 22–24 Sep 2015
Tara, Moonie, Westmar, St George, Surat, Roma, Miles 31 Aug–4 Sep 2015
Blackall, Tambo, Augathella, Charleville, Quilpie, Windorah, Jundah, Stonehenge, Longreach 27–31 Jul 2015
Georgetown, Mt Garnet, Mt Surprise, Ravenshoe 1–5 Jun 2015
Goondiwindi, Stanthorpe, Inglewood, Texas 9–13 Mar 2015
Kingaroy, Nanango, Murgon, Wondai 10–13 Nov 2014
Airlie Beach, Cannonvale, Bowen, Proserpine 2–5 Sep 2014
Mt Isa, Cloncurry, Julia Creek, Richmond, Hughenden, Charters Towers 18–22 Aug 2014
Moura, Theodore, Biloela 2–6 Jun 2014
Miles, Chinchilla, Dalby 10–14 Mar 2014
Gold Coast, Boonah, Beaudesert, Mt Tamborine 17–21 Feb 2014
Monto, Mundubbera, Gayndah, Gin Gin, Eidsvold 11–15 Nov 2013
Palm Island 18 Sep 2013
Moranbah, Dysart, Middlemount 2–6 Sep 2013
Lockhart River, Aurukun 23–25 Jul 2013
Bribie Island 11–12 Jul 2013
Boulia, Bedourie, Birdsville 27–30 May 2013
Bamaga, Thursday Island, Horn Island 17–19 Apr 2013
Emerald, Springsure, Clermont, Blackwater 18–22 Feb 2013
Roma, Charleville 5–8 Nov 2012
Ingham, Ayr, Home Hill, Magnetic Island 16–20 Apr 2012
Gympie, Nambour, Noosa, Tewantin, Caloundra 26–30 Mar 2012
Warwick, Stanthorpe, Texas 6–10 Feb 2012
Mossman, Port Douglas, Mareeba, Atherton, Malanda 24–28 Oct 2011
Gympie, Tin Can Bay, Maleny, Montville 29 Aug–2 Sep 2011
Longreach, Barcaldine, Blackall, Winton 25–29 Jul 2011
Kingaroy, Murgon, Cherbourg, Wondai 6–9 Jun 2011
Airlie Beach, Cannonvale, Bowen, Proserpine 16–19 May 2011
Boonah, Beaudesert, North Tamborine 15–17 Feb 2011
Goondiwindi, St George, Cunnamulla, Dalby 1–5 Nov 2010
Mt Isa, Cloncurry, Julia Creek, Richmond, Hughenden, Charters Towers 13–17 Sep 2010
Weipa, Bamaga, New Mapoon, Seisia, Cooktown, Hopevale, Wujal Wujal 19–30 Apr 2010
Last updated
11 May 2017

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