Parts supplier fined for stalled engine deliveries
Slacks Creek automotive parts supplier Jason Paul Murray and his company were ordered to pay $101,000 in fines and restitution by the Beenleigh Magistrates Court today (12 April 2019) for accepting payment and failing to supply goods.
Mr Murray and his company J.P. & K.M. Murray Pty Ltd, trading as Brisbane Motor Imports at Slacks Creek, pleaded guilty to six charges brought by the Office of Fair Trading (OFT) for breaches of the Australian Consumer Law (ACL).
J.P. & K.M. Murray Pty Ltd was fined $10,000 and ordered to pay $61,000 in compensation to affected consumers. Mr Murray was fined $30,000.
The court heard that between 27 July 2017 and 6 August 2018 consumers ordered and paid for automotive engines from Brisbane Motor Imports but they were never delivered.
The OFT's case involved 12 affected consumers.
In sentencing, Magistrate Kilmartin said this conduct was a blatant example of gross dishonesty, and the consequences of the defendants’ actions were not small for consumers.
Fair Trading Acting Executive Director Craig Turner said consumers had rights under the ACL if goods they had paid for were not delivered within a reasonable timeframe.
“Business owners must not accept payment from consumers for goods they can’t supply,” Mr Turner said.
“Consumers who find themselves in this situation, and who have paid by credit card, are encouraged to contact their financial institution in the first instance to see if they can get their money refunded via a chargeback.”
If consumers remain unable to resolve the issue they can lodge a complaint with the OFT online at www.qld.gov.au/fairtrading.