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Former Hervey Bay workwear seller forced to wear $10,000 fine

14 March 2019

A former workwear businessman has been fined $10,000 in the Hervey Bay Magistrates Court today (14 March) following an investigation by the Office of Fair Trading (OFT).

John Trevelyan Radonic, former owner of Hervey Bay businesses Workwear and Boots Discount Direct, and Signature Uniforms, both of which have since closed down, pleaded guilty to 20 counts of wrongly accepting payment under the Australian Consumer Law (ACL).

The court heard, between March 2017 and June 2017, Mr Radonic failed to fulfil multiple orders made to both businesses after accepting payment. Consumers who had paid for goods either received no products or only partially completed orders.

This included 16 affected consumers who ordered and paid for work boots that were never received. Another consumer ordered 48 hi-visibility shirts but did not receive a portion of their order which cost approximately $152.

The court further heard that throughout this time consumers were unable to get into contact with Mr Radonic.

Mr Radonic’s representative told the court the defendant had moved to Hobart.

In total, affected consumers were out of pocket $5,940 due to the actions of Mr Radonic. Other consumers were able to lodge a dispute with their financial institution to receive reimbursements totalling $1,281.

In sentencing, Magistrate Guttridge considered Mr Radonic’s early guilty plea and noted the trader had refunded consumers the day before court proceedings.

Fair Trading Acting Executive Director Craig Turner said the outcome was a strong reminder to businesses of their responsibilities to treat consumers fairly, as required by the ACL.

“Consumers are encouraged to raise these issues with the trader as soon as possible and, if the matter remains unresolved, seek assistance from the OFT,” Mr Turner said.

Consumers can lodge a complaint, including about issues of non-supply, to the OFT at www.qld.gov.au/fairtrading or call 13 QGOV (13 74 68) for advice.