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Don’t let the dad joke be on you – use your gift card before it expires

4 September 2017

The Office of Fair Trading (OFT) is reminding all dads who received a gift card for Father’s Day yesterday to use them before they expire.

Fair Trading Executive Director Brian Bauer said an estimated 30 per cent of gift cards purchased in Australia were never redeemed.

“A gift card is a great gift option if you want to give a gift but aren’t sure what to buy, but they should be used sooner rather than later so that the gift giver and recipient aren’t left out of pocket,” Mr Bauer said.

“Remember, if a retailer is sold or goes into liquidation, gift cards may not be honoured, so it’s a good idea to use them as soon as practicable.

“Make sure you understand the terms and conditions associated with the card. Some cards must be used in one transaction, and some gift cards for larger retail groups may exclude some stores.”

Consumers who received a gift card for Father’s Day should:

  • treat the card like cash and keep it somewhere safe
  • write the expiry date on the card, if it’s not already there
  • read the terms and conditions associated with the card
  • check if the gift card must be used in one transaction to get the full benefit
  • set a reminder in your phone, calendar or diary to use the card well before it expires
  • use the card sooner rather than later.

For further information on consumer rights, visit or call 13 QGOV (13 74 68).

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Last updated
28 August 2017
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