Court outcome: Bespoke Building Concepts Pty Ltd

Bespoke Building Concepts Pty Ltd and its sole director John Clayton Fell were charged after an investigation by the Office of Fair Trading (OFT).

The OFT initiated an investigation into the trader after complaints were received from two consumers who had engaged Bespoke Building Concepts Pty Ltd to provide carpentry and building services.

In each complaint Mr Fell had made promises to commence work but failed to do so and ceased all contact with the consumers.

Magistrate Strofield mentioned the dishonest conduct of Mr Fell and that he did not cooperate with OFT officers.

Bespoke Building Concepts Pty Ltd was fined $20,000 in the Brisbane Magistrate Court (17 February 2023) and ordered to pay $1,895 in compensation to consumers. John Clayton Fell was fined $10,000.