Help for licensees and non-profits
For free, we will:
- replace your destroyed licences, ID cards or certificates
- replace destroyed copies of rules for non-profit groups
- give you an extension on any new applications or renewals
- waive late fees.
You need to write to us and tell us:
- your name (as on the licence) or the name of your organisation
- the licence or registration number, if you still have it
- details of what has happened.