Funeral price transparency consultation
Arranging a funeral can be an emotional process, sometimes with added time pressures if the death of a loved one was unexpected.
Funerals can also involve significant expenditure. They are an infrequent purchase, during what can often be a stressful and emotional time. The decision-making ability of people can be impacted by their vulnerable state, time constraints, family wishes and cultural expectations or pressures.
People are generally unfamiliar with the available options and the prices involved with arranging a funeral. They may be offered a bundle of goods and services, but be unaware which of these are required and which are optional.
A lack of easy to understand, upfront price information can make it difficult to decide which option best suits their needs.
Options for change
The Attorney-General has released an options paper on funeral price transparency with 3 options:
- implementing a regulation under the Fair Trading Act 1989
- amending the current voluntary Queensland Funeral Industry Code of Conduct
- maintaining the status quo.
We are seeking feedback from consumers, industry and other stakeholders about the options contained in the paper before further considering the next steps.
Have your say
You are invited to read the funeral price transparency options paper, answer relevant questions and give your views on which option you support and why.
Consultation closes 5pm, Thursday, 7 October 2021.
Make your submission by email (preferred) or post.
Email your submission to email@example.com
Office of Regulatory Policy
Department of Justice and Attorney‐General
GPO Box 3111
BRISBANE QLD 4001