BCCM services and forms

The Office of the Commissioner for Body Corporate and Community Management (BCCM) provides a range of information and services to those who live, invest or work in bodies corporate in Queensland.

We are committed to giving body corporate members, committees, and industry groups information and tools to help them better understand body corporate legislation, and to avoid and resolve disputes.

On this page, we explain our:

• information services
• dispute resolution services
• forms.

We also outline changes to the Building Units and Group Titles Act 1980 (BUGT Act) starting 1 December 2022.

Our Information and Community Education Unit

We provide information to the community about body corporate legislation.

We can help you to understand your rights and obligations under the Body Corporate and Community Management Act 1997 (BCCM Act) and the BUGT Act.

We can also give you information about the administration and financial management of bodies corporate under these Acts:

• Integrated Resort Development Act 1987 (IRD Act)
• Mixed Use Development Act 1993 (MUD Act)
• Sanctuary Cove Resort Act 1985 (SCR Act)

Unless you have a current dispute resolution application lodged with us, your query will be referred to the information service.

You can ask us a question online.

We provide:

• information online
• responses to telephone and online enquiries for general information
• forms for bodies corporate to use
• a search facility to access adjudicator's orders that affect particular bodies corporate
• a regular e-newsletter called Common Ground
• an online training course.

Where we can’t help you

We cannot provide legal advice, directions or rulings. Nor can we help you with other laws.

We can’t give you information about:

• your own body corporate
• workplace health and safety
• fire safety
• tax laws (e.g. GST requirements)
• building codes
• property industry regulation (real estate licensing)
• fraud, defamation, and so on (you may need to get legal advice or do your own legal research about these matters).

Our dispute resolution services

We help parties resolve:

• BCCM Act disputes through conciliation or adjudication
• BUGT Act disputes through referee applications.

You should read the practice directions issued by the Commissioner before starting BCCM Act dispute resolution, because they explain different aspects of the process.

See communication and document management (practice direction 3) for more instructions on contacting the dispute resolution service about new or existing dispute applications.

BCCM Act forms

We produce a range of forms for bodies corporate and individuals to use for BCCM Act processes.

By-law contravention forms

We provide forms to help enforce body corporate by-laws. These forms can be used by:

• individuals
  • to notify the body corporate of a by-law breach
  • to notify an individual of a by-law breach (in a Two-lot Scheme only)
• bodies corporate
  • to notify an individual currently breaching the by-laws (including in a Two-lot Scheme)
  • to notify an individual previously in breach of the by-laws (including in a Two-lot Scheme).

Dispute resolution application forms

We provide forms and guides, to apply for conciliation and adjudication.

We also have a form you can use to apply to have your application fees waived if you can’t afford to pay the fee.

Recordkeeping and bank account forms

We provide forms to assist with records management, which can help:

• individuals
  • request information from the body corporate’s roll or records
  • ask that information be added to the body corporate’s roll
• bodies corporate
  • request information from another party
  • provide an information certificate to a purchaser (including in a Two-lot Scheme)
  • notify their bank of change(s) to account access.

Meeting forms

To aid in planning meetings, we provide forms to:

• notify individuals of an upcoming general meeting
• appoint a proxy for a committee meeting or general meeting
• accompany the voting paper when voting to
  • appoint a manager as committee
  • change regulation module
  • amend agreement with a service contractor (or letting agent).

Form history

If you need to, you can check effective dates and version numbers of our forms.

Changes to BUGT Act and our services

Most bodies corporate operate under the BCCM Act, however, some resorts and mixed-use developments are governed by the BUGT Act and specialised planning laws, such as the MUD Act.

Changes to the BUGT Act and the MUD Act were recently passed to provide fairer and more transparent body corporate arrangements in relevant developments.

The changes ensure that unit owners in bodies corporate regulated by the BUGT Act or the MUD Act will benefit from many of the same protections that already apply for other Queensland unit owners.

Changes to the BUGT Act and the MUD Act include:

• requirements for bodies corporate and committees to act reasonably when making decisions and performing their roles
• new committee eligibility requirements
• fairer rules for voting at general meetings
• increased transparency in body corporate decision making
• strengthened laws to prevent conflicts of interest
• enhanced financial management practices
• increased access to information, education and dispute resolution services for lot owners.

The changes start 1 December 2022. Read the media release about the changes to learn more.

Our information service

As of 1 December 2022, we provide information to the community about your rights and obligations under the BUGT Act. We also give the community information about the administration and financial management of bodies corporate under the IRD Act, MUD Act and SCR Act.

Unless you have a current dispute resolution application lodged with us, your query will be referred to the information service.

You can ask us a question online.

BUGT Act dispute resolution

Referees in our office can determine disputes under the BUGT Act, IRD Act, MUD Act and SCR Act.

These disputes should be lodged with us using a referee application form.