COVID-19 in bodies corporate

Bodies corporate and residents should consider the impact of COVID-19 on their body corporate, including what steps may be appropriate to limit transmission of the virus and to look after the interests of all residents and workers in the scheme.

Bodies corporate and their committees have a statutory obligation to act 'reasonably'. This means your actions in response to the COVID-19 pandemic need to balance the rights of individuals with the needs of other owners and occupiers and the broader community.

Learn more about COVID-19 from Queensland Health.

You can also read our frequently asked questions.

Further amendments to body corporate laws

Additional amendments have been made to body corporate regulations to further support bodies corporate dealing with issues arising due to COVID-19; in particular, the challenges with social distancing.

The amendments commenced on 2 October 2020 and continue in effect until 30 September 2021 or an earlier date as decided by the government.

Amendments relate to:

Accessing body corporate records

A body corporate can satisfy its obligation to allow an interested person to inspect body corporate records by either:

  • providing a copy
  • providing electronic access.

The interested person must pay the prescribed fee. The fee for electronic access is the same as the fee for inspecting in person.

Committee and general meetings

If the committee believes a public health directive would be breached, they can modify the way committee and general meetings are held.


The committee can decide to allow voters to attend a general meeting or committee meeting remotely. For example, they can limit the number of people physically attending the meeting by holding a meeting by audio or audiovisual link, or by holding a meeting on the papers.

If the committee makes changes to meeting attendance, they must ensure they:

  • act reasonably in any changes made
  • take reasonable steps to ensure all members entitled to attend have access to the arrangements made for remote attendance.

People that attend remotely will count towards a quorum.

The committee advise of any ability to attend a meeting remotely with the notice of the meeting.


The committee may arrange for voters to vote electronically for motions, including secret ballot motions and committee elections.

If the committee allows electronic voting, they must:

  • be able to accept votes for motions and committee elections from voters simultaneously
  • take reasonable steps to allow access to electronic voting for all voters.

The committee cannot restrict a voter from voting in another way that does not involve physically attending a meeting, for example, by proxy or written voting paper.

The committee must advise of any changes made to voting with the agenda of the meeting.

Accessing submissions in dispute applications

The changes to the regulations allow us to provide copies  of requested documents to inspect for dispute resolution applications, instead of providing inspections, upon payment of the relevant fee.

Waiving fees related to dispute resolution services

The Commissioner has been granted power to waive fees for inspection or copies of submissions about dispute resolution applications lodged with our office, if payment would cause financial hardship.

Likewise, the Commissioner continues to have the power to waive application fees for dispute resolution applications if the applicant is suffering from financial hardship.

You must complete the prescribed form to apply for a fee waiver.

Read more about the waiving of fees in Fees and charges for dispute resolution applications (Practice Direction 4).

Restricting access to common property

Usually the committee cannot make decisions that change the rights, privileges or obligations of lot owners, which may include decisions to restrict access to common property.

The amended regulations allow committees to make decisions about restricting access to common property if reasonably necessary to comply with health directives in a timely way.

Validating actions taken since 19 March 2020 retrospectively

Because of the impacts of physical distancing and quarantine requirements during the COVID-19 emergency some bodies corporate may have already held general meetings and committee meetings that were not strictly in compliance with the legislation.

The new regulations retrospectively validate actions taken by committees to hold meetings in alternative ways, where the committee reasonably believed it was necessary to avoid going against a public health direction.

The new regulations also validate remote attendance and electronic voting procedures that may have been introduced for these meetings.

This will provide certainty that the decisions that have been made are valid, and reduce disputes about technical non-compliance with the legislation.

Earlier amendments to body corporate laws

The earlier amendments made to the Body Corporate and Community Management Act 1997 to assist bodies corporate with dealing with financial issues arising from COVID-19 commenced on 25 May 2020 and are also in effect until 30 September 2021, or an earlier date as decided by the government.

This video gives a summary of the earlier changes.

BCCM COVID-19 Temporary financial amendments

Duration 00:06:24

Body corporate levies

Some lot owners may have difficulty paying body corporate levies.

The levies are set based on the budget adopted at the annual general meeting, so the body corporate can decide how much the levies are and when they are due.

Under the amendments, committees can decide to extend the due date for levies that have already been set at the annual general meeting.

Due dates can be extended for either:

  • a particular owner if the committee is reasonably satisfied that the owner is suffering financial hardship due to the COVID-19 emergency
  • all owners.


A body corporate can adopt a reduced sinking fund budget for its current financial year by ordinary resolution.

The budget must still allow the body corporate to raise a suitable capital amount to accommodate necessary and reasonable spending from the sinking fund in its current financial year.

However, the sinking fund budget does not need to include all or part of an amount required for anticipated major expenditure in future years.

If a body corporate has already had its annual general meeting, it can decide by ordinary resolution to adjust an existing sinking fund budget for its current financial year—removing or reducing part (or all) of the anticipated amount required for future-year major expenditure.

The body corporate must refund any contribution instalment(s) no longer needed due to the adjusted budget.

Penalties, discounts and recovery costs

The body corporate cannot charge penalty interest on unpaid levies during the period between 25 May 2020 and 30 September 2021, or an earlier date as decided by the government.

For levies that were overdue before 25 May 2020, the body corporate can decide by ordinary resolution to revoke a previous decision to either:

  • impose penalties on levies paid after the due date
  • apply a discount to levies paid on or before the due date.

In special circumstances, committees can still decide to take these actions for owners who are late in paying their levies:

  • waive all or part of penalty interest
  • waive all or part of debt recovery costs
  • apply discounts.

The usual obligation to start debt recovery proceedings on debts that have been outstanding for 2 years has been suspended until 30 September 2021, or an earlier date as decided by the government.

Borrowing money

From 25 May 2020 to 30 September 2021, or an earlier date as decided by the government, the body corporate can—by ordinary resolution—borrow up to an amount equal to $500 multiplied by the number of lots in the scheme. Different borrowing limits apply for schemes regulated by the Small Schemes Module.

Learn about the usual rules for borrowing money.

Committee meetings

Your committee may consider:

  • deciding to allow electronic voting
  • practising appropriate hygiene and social distancing when meetings are held
  • holding meetings remotely (e.g. by telephone or video conference)—the legislation does not prevent this practice
  • the need for a quorum at meetings does not mean that committee members need to be physically present in the room
  • committees can also use its capacity to vote outside committee meetings.

General meetings

Bodies corporate may consider:

  • deferring general meetings unless there is urgent or essential business to consider—particularly in larger schemes
  • the ability to seek approval from an adjudicator for annual general meetings to be held outside the legislative timeframe. Learn more about expeditable orders
  • where and how meetings are held. You can encourage owners to submit voting papers instead of attending the meeting personally (or to vote electronically if your committee has decided to allow electronic voting)
  • that you may only need 1 or 2 people to be present personally at a general meeting to form a quorum (depending on the size of the scheme)
  • encouraging other voters to submit written votes or participate in meetings remotely (e.g. by telephone or video conference) if the body corporate can facilitate such participation
  • approving expenditure above the committee spending limit with written consent from all owners—reducing the need for general meetings, particularly in smaller schemes
  • that general meeting motions can be approved with a vote outside a meeting in schemes registered under the Small Schemes and Commercial modules.

Maintenance of common property

A body corporate must maintain common property in good condition.

The body corporate may need to consider the need for additional cleaning of common areas and facilities.

Some bodies corporate may consider:

  • reminding all residents, workers and guests of the importance of practising appropriate hygiene (e.g. handwashing) and social distancing
  • checking the wording of any by-laws to see if there is a requirement for owners or occupiers to disclose if they have an infectious disease
  • reasonable restrictions on the use of common areas (including facilities like pools and gyms), in line with health directives.

Our office

We have taken steps to ensure our reception is safe for clients and our staff.

Visitors are asked to:

  • enter the reception area one person at a time
  • sanitise your hands before handing over documents and using the EFTPOS machine
  • request brochures from behind the counter
  • fill out the attendance register on entry.

We will continue to conduct all conciliations by telephone to reduce face-to-face contact or the need to travel on public transport for our clients.

Otherwise it is business as usual at the Office of the Commissioner for Body Corporate and Community Management, and any changes to the status of our office will be communicated to our Common Ground newsletter subscribers and on our website.

Frequently asked questions

Read our answers to commonly asked questions relating to body corporate management and COVID-19, which includes information about:

  • delaying or holding general meetings
  • body corporate gyms, pools and lifts
  • contribution levies, payment due dates and late fees
  • health surveys and disclosing infections
  • cleaning responsibilities
  • short-term rentals.