Ask SPER a question

Complete the form below to send an email to the State Penalties Enforcement Registry.

Make sure your message is as specific as possible so we can respond appropriately.

If you are asking a question or making a complaint on behalf of someone else, they will need to complete an authority to act form before we can respond to you.

1. I want to send:

   • a payment enquiry
   • a general enquiry
   • a complaint
   • an anonymous tip-off
2. Your details

   1. Party ID If known.
   2. First name *
   3. Family name *
   4. Email *
   5. Contact number *
   6. Preferred contact time Select all that apply.

      • Any
      • 8am–11am
      • 11am–2pm
      • 2pm–5pm
   7. Date of birth * dd/mm/yyyy
   8. Driver licence number
3. Details

   • Please provide details here *
4. Complaint details

   1. What happened? *
   2. When did it happen? * dd/mm/yyyy
   3. Where did it happen? *
   4. Who was involved? *
   5. What would you like to happen to resolve your complaint? *
   6. Have you lodged a complaint with SPER about this issue before?

      • Yes
      • No
   7. When? * dd/mm/yyyy
   8. Have you lodged your complaint with any other agency?

      • Yes
      • No
   9. Who? *
5. Upload documents

   To select multiple files, hold down the CTRL or SHIFT key while selecting.
6. * I acknowledge that by sending this form, I authorise SPER to contact me using the details I have supplied.

   • I acknowledge that by sending this form, I authorise SPER to contact me using the details I have supplied.