Applying for financial assistance
Financial assistance is available to victims of violent crime who have suffered injury as a result of an act of violence committed in Queensland.If the violence occurred on or after 1 December 2009, you can apply for financial assistance immediately and directly to us. You do not have to wait for your case to go to court.
Who can apply
To be eligible to apply for financial assistance, you must:
- be a victim of an act of violence committed in Queensland
- report the crime
- have suffered a physical or psychological (emotional) injury as a result of an act of violence.
A parent or legal guardian can apply on behalf of a victim who is under 18 years of age.
If you are 12-18 years of age, you may apply yourself but you will need a lawyer to represent you. Victim Assist also has discretion to authorise someone to act on behalf of a victim under 18 years of age.Support is available to help you complete the form either face to face or over the phone. To organise assistance please call Victims LinkUp on 1300 546 587.
Adults with impaired capacity
A legal guardian, administrator or a member of the victim’s support network can apply on behalf of an adult with impaired capacity.
Other victims that need assistance
In certain cases, we can approve another person to apply on behalf of the victim. For example, we may approve a relative to apply on for someone who can’t understand English.
Please contact Victims LinkUp on 1300 546 587 to discuss your options.
If you will be paying, or have paid, for the funeral of someone who died from an act of violence, you might be eligible for funeral assistance as well as financial assistance.
Who cannot apply
You are not eligible to apply for financial assistance if you:
- are not a victim of an act of violence
- did not report the violence and do not have a reasonable excuse for not doing so
- committed the act of violence or were involved in criminal activity that led to the violence being committed against you.
If you are not eligible for financial assistance, we may be able to put you in touch with other support services that can help you.
How to apply
To apply for financial assistance, you need to:
- report the act of violence to the police or, in the case of special primary victims, to a doctor, counsellor or psychologist
- complete either
- attach a medical certificate. This needs to be completed by a doctor (or dentist if relevant) stating that you were injured (physically or psychologically) as a result of the violence
- attach all invoices, receipts, bills and statements for expenses you want to claim. Read more about the documents Victim Assist commonly requests to assess your application.
- submit the completed application form and attachments.
Submitting the form
You can submit your application and other attachments to us by:
- email - email@example.com
- post - GPO Box 149, Brisbane QLD 4001
- in person - Level 6, 154 Melbourne Street, South Brisbane 4101
- fax - (07) 3109 1901.
Time limits for applying
In most cases, you have 3 years from the date of the act of violence to apply for financial assistance.The exceptions to this are if:
- you were under 18 when the crime occurred, in which case you can apply any time up to your 21st birthday
- you are related to a victim who died from violence, in which case you have 3 years from the date of the victim’s death to apply
- there are exceptional circumstances that prevented you applying within the 3 year timeframe. For example, you may have an impaired capacity or the person who committed the act of violence may have been in a position of power, influence or trust.