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Applying for financial assistance

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Financial assistance is available to victims of violent crime who have suffered injury as a result of an act of violence committed in Queensland.If the violence occurred on or after 1 December 2009, you can apply for financial assistance immediately and directly to us. You do not have to wait for your case to go to court.

It is an offence under the Victims of Crime Assistance Act 2009 to make a statement or provide a document that is false or misleading. Victim Assist has a zero tolerance to fraud and instances of suspected fraud are investigated and prosecuted as appropriate.

Who can apply

To be eligible to apply for financial assistance, you must:

  • be a victim of an act of violence committed in Queensland
  • report the crime
  • have suffered a physical or psychological (emotional) injury as a result of an act of violence.

Young people

A parent or legal guardian can apply on behalf of a victim who is under 18 years of age.

If you are 12-18 years of age, you may apply yourself but you will need a lawyer to represent you. Victim Assist also has discretion to authorise someone to act on behalf of a victim under 18 years of age.Support is available to help you complete the form either face to face or over the phone. To organise assistance please call Victims LinkUp on 1300 546 587.

Adults with impaired capacity

A legal guardian, administrator or a member of the victim’s support network can apply on behalf of an adult with impaired capacity.

Other victims that need assistance

In certain cases, we can approve another person to apply on behalf of the victim. For example, we may approve a relative to apply on for someone who can’t understand English.

Please contact Victims LinkUp on 1300 546 587 to discuss your options.

Funeral assistance

If you will be paying, or have paid, for the funeral of someone who died from an act of violence, you might be eligible for funeral assistance as well as financial assistance.

Read more about applying for funeral assistance

Who cannot apply

You are not eligible to apply for financial assistance if you:

  • are not a victim of an act of violence
  • did not report the violence and do not have a reasonable excuse for not doing so
  • committed the act of violence or were involved in criminal activity that led to the violence being committed against you.

If you are not eligible for financial assistance, we may be able to put you in touch with other support services that can help you.

How to apply

To apply for financial assistance, you need to:

Submitting the form

You can submit your application and other attachments to us by:

  • email -
  • post - GPO Box 149, Brisbane QLD 4001
  • in person - Level 6, 154 Melbourne Street, South Brisbane 4101
  • fax - (07) 3109 1901.

Time limits for applying

In most cases, you have 3 years from the date of the act of violence to apply for financial assistance.The exceptions to this are if:

  • you were under 18 when the crime occurred, in which case you can apply any time up to your 21st birthday
  • you are related to a victim who died from violence, in which case you have 3 years from the date of the victim’s death to apply
  • there are exceptional circumstances that prevented you applying within the 3 year timeframe. For example, you may have an impaired capacity or the person who committed the act of violence may have been in a position of power, influence or trust.

More information

Victims Linkup

Victims LinkUp is an information and referral service for victims of crime.

Interpreter assistance

Contact the National Translator and Interpreter Service on 13 14 50.

Hearing impaired assistance

Please contact us through the National Relay Service:

TTY users phone 13 36 77 (no additional call charges apply).

Speak and listen (speech-to-speech relay) users phone 1300 555 727.

Internet relay users connect to the National Relay Service.

Last updated
7 June 2017
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