Skip links and keyboard navigation

Attend a QCAT proceeding by telephone

When a matter is listed for hearing or another proceeding with the Queensland Civil and Administrative Tribunal (QCAT), parties are expected to attend the tribunal in person to present their case.

If you can't attend in person, you may apply before the proceeding for permission to attend by telephone. However, if the proceeding is a directions hearing or a guardianship hearing, you do not need to use this process to apply to attend by telephone.

You must apply as soon as possible after being notified that you are required to attend QCAT.

You need to lodge your request at least 3 business days before the proceeding, even if you have agreement from the other party.

If your application is received less than 3 days before the listed date, we may not be able to consider your request before the hearing.

Who can use this form

If you are an applicant, a respondent, or a witness in a proceeding with QCAT you can use this form.

Before lodging your application

Before you apply to attend a proceeding by telephone, you should ask the other parties in your matter for their written agreement to you attending by telephone.

Attach this agreement to your application.

What you need to complete this form

To complete this form you will need:

There is no fee to lodge this application.

Who pays for the telephone call?

Depending on how many parties are attending the hearing by telephone, we will either contact you directly or provide details for joining a conference call to participate on the day.

We will generally not pay for long distance or mobile telephone calls to parties, except if we were going to sit in that location and cancelled a hearing.

You are encouraged to use a landline to avoid any issues with mobile telephone reception.

We will not pay to connect parties who are overseas. Parties may phone QCAT for the hearing at their own cost.

What happens next

When you submit this form online, we will automatically receive it.

Your application is not filed until we seal it (i.e. stamp it with the official QCAT stamp). A sealed copy of your application will be emailed to the address you provide.

You must give (serve) the sealed copy of the application to all parties.

Submitting this form does not automatically give you permission to attend the proceeding by telephone.

We will consider your application based on the information you provide and decide whether to allow you to attend by telephone. We will notify you of the outcome.

If you have been granted permission to attend by telephone and then can’t be contacted, a decision about the matter may be made in your absence.

What you must do

You must serve a sealed copy of your application to each of the other parties as soon as possible.

Legal advice

If you are unsure about your legal rights you should get legal advice.

Contact QCAT

You can contact the QCAT registry by:

For queries on minor civil dispute matters lodged outside the Brisbane registry, you will need to contact the registry where the application that started the proceeding was lodged.

To find your nearest magistrates court, visit the courts website.

Further information

Read more about:

Protecting your privacy

We collect your contact details to ensure QCAT proceedings comply with the Queensland Civil and Administrative Tribunal Act 2009. We may contact you to help evaluate our operations. You do not have to participate in feedback or surveys. If you do participate, no identifying information will be published. We will not disclose your contact details or any other personal information to a third party unless required by law.

Last updated
13 March 2017
  1. Is your feedback about:
  2. (If you chose ‘website’ above)

    Page feedback

    1. How satisfied are you with your experience today? *
  3. (If you chose ‘service’ above)

    Feedback on government services, departments and staff

    Please use our complaints and compliments form.