Managing flexible working arrangements
Flexible working arrangements can make it easier for you to re-enter the workforce, transition to retirement or balance family and work responsibilities
Good communication is the key to success in a flexible working arrangement.
Good communication
Always keep your manager, colleagues and clients informed. You should:
- have regular catch-up meetings and attend staff meetings
- share your work schedule with colleagues—make sure it's easy to find (e.g. stored and shared electronically)
- set up email signature blocks with the days and times you work and contact details
- turn on your 'out of office' email and phone message and give details of who can be contacted in your absence.
Less formal communication can also be useful. Morning and end of day chats with your manager or clients can help if you are working part-time. A quick phone call may be better than a long note.
Know your job
If you are job sharing, discuss the division of tasks with your job share partner and manager. Make sure everyone is clear about their own responsibilities and those of others. Create a detailed job description for your role.
You and your job share partner should have a similar work ethic and commitment to the job. You may have different skills that when combined make a well-rounded team.
Buddy systems
Buddy systems can allow colleagues and clients to get urgent information or help when you are not in the office.
A buddy system can be developed between you and another team member who works on the days that you don't. A work buddy should have a basic knowledge of your key work areas and projects. Remember to keep them informed.
Shared calendars and notebooks
A shared notebook or planner can describe your daily activities and work updates. An accessible, electronic calendar is a good way to:
- list longer term projects
- detail and sign off the work as it is done
- add notes and flag future tasks
- include contacts for people who need to be informed at different stages of a job.
Keep thorough records, file and label all documents clearly.
Setting goals
Plan your day and decide what you want to achieve. Advise your manager of the tasks you will be working on and when, and provide regular updates. This is useful if you are telecommuting. If you are working from home always take part in staff meetings. Being on the phone is better than not being there.
Your rights
Learn more about:
Contact the Fair Work Ombudsman if you think you are being treated unfairly or need more advice.
More information
- Read more about flexibility in the workplace on the Fair Work Ombudsman website.
- Learn more about flexible work for Queensland Government workers.
- Read about the types of flexible working arrangements available.
- Find out how to apply for flexible working arrangements.