After you apply

If you’re eligible for public or community housing, we will place you on the housing register. The housing register is a record of eligible applications for public or community housing. We will contact you when a property that matches your needs is available.

Tell us if your needs change

If you are eligible for housing, you must always tell us if your household’s circumstances or housing needs change. Some of the changes you will need to tell us about are:

  • your new address if you've moved
  • if your name changes—for example, if you marry, divorce or separate
  • if the number of people on your housing application changes— for example, if you have a baby, you and your partner separate, you add someone new to your application or someone in your household moves out
  • if there are changes to someone’s health—for example, if someone cannot climb stairs or has a disability or medical condition. You will need to provide a letter from your doctor explaining how the change in health affects your housing needs
  • the areas you want to live in—talk to Housing staff to change your areas
  • your income or the income of the people on your application
  • your household circumstances
  • if you no longer require housing—let us know as soon as possible so your application can be cancelled.

Being away from your home

Let us know if you plan to go away for more than 28 days, so your application is not cancelled if we can’t contact you while you are away.

More information

Please talk to Housing staff for more information about your application for housing.