Pest control

Your rental property was professionally treated for pests before you moved in. Once you move in, you’re responsible for keeping your home free of pests.

We usually don’t provide pest control during your tenancy.

Arranging pest control

If your property needs pest control treatment, you can arrange for a qualified pest control company to treat your home at your own expense—you don’t need our approval for this.

If you live in a multi-unit complex, you could find out if other tenants would like to get their home done—you may be able to get a discounted rate.

For larger or ongoing pest problems, contact your nearest Housing Service Centre.

Payment

If you arrange pest control treatment, you need to pay for this and any follow-up treatments.

Pest control providers usually offer a warranty covering their work for a period after the treatment. After the warranty expires, you may have to pay for further treatments to keep your home free of pests.

If pests are present because of building issues or a pre-existing infestation, contact your nearest Housing Service Centre so we can arrange appropriate pest control.

In serious or complex situations, we may arrange pest control at our expense.

Treating termites

You are not responsible for treating termites.

If you suspect a problem with termites, call the maintenance number for your nearest Housing Service Centre as soon as possible.

Non-government-owned public housing

Our agreement with the property owners requires them to undertake pest control at least once a year.

Contact your nearest Housing Service Centre if you are experiencing problems with pests between those treatments.

More information

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