Help for people experiencing domestic, family or sexual violence
This information is for people living in public housing experiencing domestic, family or sexual violence.
If you are worried that the violence you are experiencing is going to affect your tenancy or where you are living now, please contact your nearest Housing Service Centre.
Our priority is keeping you and your family safe. If you are unsafe due to violence, please contact your nearest Housing Service Centre.
There are protections to help:
- You can vacate your public housing property immediately.
- You won't be responsible for costs for
- property damage caused due to domestic, family or sexual violence
- goods left behind at the public housing property.
- You can change the locks to the public housing property without our consent or ask us to do this on your behalf.
If you need immediate help to access and maintain safe housing, talk to your nearest Housing Service Centre about our Flexible Assistance Package.
We can source cost-effective, essential goods and services, such as:
- removalist costs to relocate to a safe property
- basic furniture, fridge or washing machine if you have had to leave things behind when you fled.
If appropriate, we will also work with other support services to ensure you and your children are safe.
For help with domestic and family violence, please call:
- 000 (Triple Zero) if you are in danger
- DVConnect Womensline 1800 811 811 – 24 hours, 7 days
- DVConnect Mensline 1800 600 636 – 9am–midnight, 7 days
- 1800RESPECT 1800 737 732 – 24 hours, 7 days.
If you have recently experienced sexual assault, rape or sexual violence:
- phone the Police and/or ambulance on 000 (Triple Zero)
- go to the Emergency Department at your local hospital
- phone the Sexual Assault Helpline on 1800 010 120 (7.30am–11.30pm, 7 days).
- Information about services and support for people impacted by domestic and family violence
- Information about services and support for people impacted by sexual abuse and assault