Going away from your home

Information for Queensland public housing tenants.

Can I be away from my home for a period of time?

Yes. You can be away from your home for up to 8 weeks at a time or in total over a 12 month period without seeking approval from the department. While you’re away, you will need to continue to meet your tenancy responsibilities. For example, you need to keep paying your rent and any other debt arrangements, keep your electricity connected, and arrange for someone to check on the property from time to time while you are away.

What if I need to be away for more than 8 weeks?

We understand that there may be times when you need to be away from your home for longer than 8 weeks.

With approval, you may extend your absence past 8 weeks for the following reasons:

  • health and wellbeing (such as medical treatment, hospitalisation or rehabilitation), or to meet care responsibilities
  • work, study or training
  • absences that recognise and support family, kinship and cultural responsibilities
  • travel relating to a significant life event, circumstance or emergency
  • escaping domestic or family violence or there are child safety issues.

If you need to be away for more than 5 months in a 12 month period, we may need to review your ongoing need for housing assistance.

If you believe there are extenuating circumstances requiring an absence of more than 5 months, talk to staff at your local Housing Service Centre.

Do I need to provide my contact details while I’m away?

Even if you’re only going away for a short time, you are encouraged to tell us and provide alternative contact details so we can reach you in an emergency.

Can I arrange for a friend, relative or a neighbour to house-sit while I’m away?

Yes, however anyone who moves into your property while you’re away should be added to the household and the rent assessed accordingly. You will also need to provide evidence of income for anyone who moves in.

You will continue to be responsible for the behaviour of anyone who stays in your home while you’re away.

How do I notify my tenancy manager or seek approval to be away from my home?

Remember that you only need to apply for approval if you’re going to be away for more than 8 weeks at a time or in total over a 12 month period, and your home will be empty while you are away. You can apply for approval or tell us about a shorter absence by phoning, emailing, applying through the Housing Assistance Qld app or visiting your nearest Housing Service Centre.

Helpful information