Check your eligibility
Social housing is available to provide housing stability to vulnerable people who aren’t able to access and sustain housing. You must meet all of the eligibility criteria to receive social housing.
1. Australian citizenship and residency status
You (the person signing the tenancy agreement) need to either be:
- an Australian citizen
- a permanent resident of Australia
- have a Permanent Protection Visa or a Resolution of Status Visa
- qualify for permanent residency status through agreements between Australia and another country
- have a Safe Haven Enterprise visa
- have a Bridging Visa and have applied for a Protection Visa or a Resolution of Status Visa
- on a Temporary Protection Visa; or
- on a Bridging Visa if you previously held a Temporary Protection Visa which has expired.
If you have applied for permanent residency, a Permanent Protection Visa or a Resolution of Status Visa, but are not yet a permanent resident, you can still apply for housing assistance.
2. Queensland residency
You must live in Queensland. We may make an exception if you’re applying from another Australian state and can provide us with evidence that you are moving to Queensland.
You or a household member must not own or part-own property within Australia or overseas, including:
- a residential home (house, flat, unit or townhouse)
- vacant residential land including rural property
- manufactured or transportable home
- improved or unimproved commercial or industrial property.
Some exceptions apply, including:
- in the case of domestic violence, marriage breakdown, extreme hardship
- if the vacant land is in a natural disaster area
- if you own or part-own property and need housing assistance on a temporary basis.
Talk to your nearest Housing Service Centre about your situation as you may still be eligible.
4. Liquid assets limit
The liquid assets of all household members added together must not equal more than:
- single-person household: $116,375.00
- 2 or more household members: $148,625.00
Liquid assets include:
- shares, fixed investments, managed funds
- property trusts
- superannuation payouts (if you have reached the preservation age)
- the value of caravans, mobile homes and live-aboard boats.
5. Independent income
You must earn an independent income in Queensland—at least one person who will sign the State Tenancy Agreement must:
- receive an independent income of $226.81 or more every week
- have received this income for (at least) the 4 weeks leading up to you applying for social housing.
Any other household member who has no income, a very low income or cannot identify or verify their income will be assessed as having an income based on the Equivalent Centrelink Payment.
The Equivalent Centrelink Payment is the payment that would match your circumstances even if you do not qualify or meet Centrelink’s payment requirements. The Equivalent Centrelink Payment is based on:
- your age
- marital status
- whether you live at, or away from home
- whether you have children.
If you hold a Temporary Protection Visa or are in a correctional facility, and do not have an independent income, you may apply for housing assistance.
If you’re eligible, you will be added to the housing register—you will not be offered housing until you receive an independent income.
6. Household income
You will need to show proof of the total income of all the people in your household before all deductions like tax and superannuation are taken out—this is called your gross weekly assessable income. Some income, such as certain allowances paid by Centrelink, is not included.
To check if a payment you receive is included when we assess your eligibility, contact your local housing service centre.
The household's combined gross weekly assessable income must be less than:
- for a single person
- for a single person with 1 child
- couple with no children
- 2 single people
- single person with 2 children
- couple with 1 child
- couple and 1 single person
- 2 single people and 1 child
- 3 single people
- single person with 3 or more children
- couple with 2 children
- 3 single people and 1 child
- 2 single people with 2 children
- 4 single people
- couple with 3 or more children
- 5 single people
- 1 couple with 2 children and 1 single person
- 2 couples with 1 or more children
- 1 couple with 1 single person and 2 or more children
- other households with 5 or more people including at least 2 adults
You must have a need to move because your current housing does not meet your needs, and have multiple and complex factors that mean you are unable to independently access and sustain stable housing.
Need to move reasons include:
- being homeless or at risk of homelessness
- unsuitable location of current housing
- physical amenity of current housing does not meet household needs
- rent in current housing is unaffordable
Complex wellbeing factors include:
- being long term unemployed or experiencing periods of unemployment, being unable to work with high living expenses, or being employed and earning within the income eligibility limits for your household, and
- have a long term serious medical issue/disability, and/or
- currently experiencing homelessness or have a history of being homeless on at least one other occasion within the last 3 years.
- have had a tenancy that ended due to being evicted two or more times in the last three years, and/or
- have had multiple unsuccessful private rental applications, and/or
- there is no supply of appropriate housing in the private rental market
Applying for housing assistance
Contact your nearest Housing Service Centre to talk about your housing and wellbeing needs, including:
- the types of housing assistance you are eligible for
- where you want to live and how many bedrooms you’re entitled to
- any specific housing features you or your household members may require.
We will advise which documents you need to bring to the interview.
It is an offence under the Housing Act 2003 to knowingly provide false or misleading information that may influence decisions about your eligibility for housing services.
- Apply for housing
- Waiting for housing
- Your housing offer
- Past housing debts
- Maintenance debts
- Help with proof of income
- Centrelink Rent Assistance
- National Redress Scheme