Check your eligibility

Social housing is available as a safety net to vulnerable people who are assessed as having the greatest need. You must meet all of the eligibility criteria to receive social housing.

1. Australian citizenship and residency status

You (the person signing the tenancy agreement) need to either be:

  • an Australian citizen
  • a permanent resident of Australia
  • have a Permanent Protection Visa or a Resolution of Status Visa
  • qualify for permanent residency status through agreements between Australia and another country
  • have a Bridging Visa and have applied for a Protection Visa or a Resolution of Status Visa
  • on a Temporary Protection Visa; or
  • on a Bridging Visa if you previously held a Temporary Protection Visa which has expired.

If you have applied for permanent residency, a Permanent Protection Visa or a Resolution of Status Visa, but are not yet a permanent resident, you can still apply for housing assistance.

2. Queensland residency

You must live in Queensland. We may make an exception if you’re applying from another Australian state and can provide us with evidence that you are moving to Queensland.

3. Property

You or a household member must not own or part-own property within Australia or overseas, including:

  • a residential home (house, flat, unit or townhouse)
  • vacant residential land including rural property
  • manufactured or transportable home
  • improved or unimproved commercial or industrial property.

Some exceptions apply, including:

  • in the case of domestic violence, marriage breakdown, extreme hardship
  • if the vacant land is in a natural disaster area
  • if you own or part-own property and need housing assistance on a temporary basis.

Talk to your nearest Housing Service Centre about your situation as you may still be eligible.

4. Liquid assets limit

The liquid assets of all household members added together does not equal more than:

  • single-person household: $116,375.00
  • 2 or more household members: $148,625.00

Liquid assets include:

  • money
  • shares, fixed investments, managed funds
  • property trusts
  • superannuation payouts (if you have reached the preservation age)
  • the value of caravans, mobile homes and live-aboard boats.

5. Independent income

You must earn an independent income in Queensland—at least one person who will sign the State Tenancy Agreement must:

  • receive an independent income of $223.23 or more every week
  • have received this income for (at least) the 4 weeks leading up to you applying for social housing.

Any other household member who has no income, a very low income or cannot identify or verify their income will be assessed as having an income based on the Equivalent Centrelink Payment.

The Equivalent Centrelink Payment is the payment that would match your circumstances even if you do not qualify or meet Centrelink’s payment requirements. The Equivalent Centrelink Payment is based on:

  • your age
  • marital status
  • whether you live at, or away from home
  • whether you have children.

If you hold a Temporary Protection Visa or are in a correctional facility, and do not have an independent income, you may apply for housing assistance.

If you’re eligible, you will be added to the housing register—you will not be offered housing until you receive an independent income.

6. Household income

You will need to show proof of the total income of all the people in your household before all deductions like tax and superannuation are taken out—this is called your gross weekly assessable income. Some income, such as certain allowances paid by Centrelink, are not included.

The household's combined gross weekly assessable income must be less than:

  • for a single person
  • for a single person with 1 child
  • couple with no children
  • 2 single people
  • single person with 2 children
  • couple with 1 child
  • couple and 1 single person
  • 2 single people and 1 child
  • 3 single people
  • single person with 3 or more children
  • couple with 2 children
  • 3 single people and 1 child
  • 2 single people with 2 children
  • 4 single people
  • couple with 3 or more children
  • 5 single people
  • 1 couple with 2 children and 1 single person
  • 2 couples with 1 or more children
  • 1 couple with 1 single person and 2 or more children
  • other households with 5 or more people including at least 2 adults

7. Appropriate current housing

You must fit at least one of the following criteria to show that your current housing does not meet your needs:

  • you’re homeless, or at risk of homelessness
  • you want to live in a particular location — to access essential services, get a job, meet cultural obligations, have access to children, or for family, or other support
  • the size or design of your current housing is not suitable, or there are health and safety risks
  • because an unaffordable amount of your income is spent on rent
  • you have a disability or mental illness and need to set up an independent household
  • you’re a young person exiting the care of the State and transition planning has begun.

Eligibility reviews for housing

We will review your eligibility for housing while you are on the housing register and again before an offer of housing is made.

If you’re no longer eligible, you will not be offered housing assistance and your application will be removed from the housing register.

If you’re not eligible but your circumstances have changed (for example, your household income reduces) please contact your nearest Housing Service Centre to talk about your situation.

Applying for housing assistance

Contact your nearest Housing Service Centre to book a time to talk about your eligibility and housing needs, including:

  • where you want to live
  • how many bedrooms you are entitled to
  • your specific housing needs.

We will advise which documents you need to bring to the interview.

It is an offence under the Housing Act 2003 to knowingly provide false or misleading information that may influence decisions about your eligibility for housing services.

Helpful resources