Apply for the Climate Smart Energy Savers rebate

Before you apply

Read our application tips guide (PDF, 845.3 KB) for more information about documentation required to support your application.

Call 13 QGOV (13 74 68) if you require assistance with your application.

Follow these steps to apply for a Climate Smart Energy Savers rebate.

Step 1: Check your eligibility

Read the eligibility criteria to find out if you’re eligible for a standard or low-income rebate.

Only 1 rebate is available per household. Rebates paid can't be higher than the total cost to purchase and install an eligible appliance.

Step 2: Purchase an eligible appliance

Purchase an eligible 4-star-rated (or higher) appliance or energy-efficient hot water system on or after 4 September 2023 and before 11:59pm on 4 December 2023..

Due to the 30 day timeframe for submission of an application, appliances with extended delivery timeframes may not be eligible for this rebate.

Only the following appliances are eligible:

  • clothes washing machines and dryers (or combination washer/dryers)
  • dishwashers
  • refrigerators (or combination fridge/freezers—no stand-alone freezers)
  • air conditioners
  • heat pump hot water systems
  • solar hot water systems.

Air conditioners must be 4 star-rated (or higher) for cooling and compliant with AS/NZS 4755.1:2017 (Demand Response Standard). Check with your retailer and/or installer to make sure your air conditioner meets these requirements.

Remember to keep your receipt as you’ll need to provide proof of purchase when you submit your application. Your receipt must include:

  • the name, address, and ABN or ACN of the entity that issued the receipt
  • the date the eligible appliance was purchased
  • a description of the eligible appliance (e.g., product code and name).

Step 3: Get a quote and install your appliance

Appliances that require installation (i.e. air conditioners, solar hot water systems and heat pump hot water systems) must be installed by an appropriately-licensed tradesperson within the required timeframes. It’s a good idea to get at least 2 quotes so you know the average installation cost.

Once your appliance is installed, remember to keep your receipt, as you’ll need to provide proof of installation when you submit your application. Your receipt must include:

  • the date of installation
  • the address where the eligible appliance was installed
  • a description of the work involved in the installation
  • the name and licence number of the licensed contractor who carried out the work.

For an eligible hot water system, your installer is required to submit a notifiable work (Form 4) to the Queensland Building and Construction Commission (QBCC). You can submit the customer copy of this form as proof of installation if you’ve purchased your system separately.

You can check if your plumber or electrician holds a relevant licence by using the QBCC Plumbing and Drainage Licensee Register or the Electrical Safety Office’s Electrical Licence Search tool.

Step 4: Apply for the rebate

Apply online at the QRIDA portal. You can do this by setting up or using your myGov ID, or by registering as a new user (select New/Existing user) in the QRIDA portal.

(myGovID is different to a myGov account and is administered by the Commonwealth Government. For general support about setting up myGovID, visit the myGovID website.)

Assistance is available for Queenslanders who cannot access the portal or submit an online application (e.g. if you require a paper form).

Please call 13 QGOV (13 74 68) for assistance.

If you feel you are unable to complete the online application form yourself, first see if a family member, friend or neighbour can help you; if you don't have a computer or tablet, these are available at most local libraries and community centres.

Supporting documentation

When submitting your application, you’ll need to upload:

  • if you’ve registered as a New User in the portal and are not using your myGovID, 2 pieces of ID, including 1 form of government-issued photo ID (e.g. driver’s license or 18+ card, Medicare card, passport etc.)
  • a copy of the most recent council rates notice for your property (owner-occupiers), your current residential tenancy agreement (renters) or a utility bill
  • receipts for the purchase of the appliance and, if applicable, its installation
  • your bank account details (a copy of your bank account statement, or a screenshot from your online banking clearly showing your name, bank account number and BSB).

If you’re applying for a low-income rebate, you will also need to upload a copy of your notice of assessment from the Australian Taxation Office (ATO) for the 2022–23 financial year.

If you don’t provide your notice of assessment, you will be asked to make a declaration in the application form that states either:

  • you have lodged a Return not Necessary with the ATO
  • you are receiving a government pension/benefit, or are a self-funded retiree.

You won't be eligible for the low-income rebate if you:

  • haven't received your 2022–23 notice of assessment from the ATO; and
  • don't meet any of the requirements listed above.

In this case, you can apply for the standard rebate.

You can either scan your documents or take a clear photo with a smart phone or digital camera. Please take care that all images are clear and legible, as applications cannot be approved if the eligibility information is not readable in your photo or screenshot.

Your application will be assessed

The Queensland Rural and Industry Development Authority will assess your application. Please allow at least 3 weeks for your application to be processed.

Call 13 QGOV (13 74 68) if you need help or more information.