Water for your home
Water service providers and bills
Water and sewerage connections are made through your water service provider.
Contact your water service provider if you would like more information about how your water bill is calculated or if you have difficulties paying your bill.
Your drinking water quality
If you have any questions about your drinking water you should contact your provider directly.
Read more about water quality standards and monitoring.
Using water wisely
Be waterwise and follow these tips to learn more about saving water at home and in the garden.
Learn how to check for water leaks in your home.
Eligible pensioners can receive a subsidy of up $120 (maximum) each year off the cost of water access and usage charges for properties in the South East Queensland Water Grid.
Read about eligibility and how to apply.
Water customer rights and complaints
Find out about your water rights and water responsibilities.
If you have an issue with your water service provider and you have already tried to resolve the dispute, you can make a complaint to the Energy and Water Ombudsman Queensland.