Find a mental health service

Need help now? Call Triple Zero (000) or go to a hospital if you are in immediate danger.

If you or someone you care about is distressed, in crisis, suicidal or needs someone to talk to, help is available. The following services provide confidential, non-judgemental support.

Health professionals

Talk to your doctor about your concerns and ask for an assessment or referral. Some general practitioners (GPs) have additional training and expertise in mental health.

Phone the mental health access line 1300 MH CALL (1300 642255), a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services.

Phone 13 HEALTH (13 43 25 84) for 24 hour assessment, referral, advice, and hospital and community health centre contact details.

Medicare rebates are available for a range of mental health treatments, including up to 10 individual consultations and up to 10 group therapy sessions with a mental health professional. You’ll need a referral from a general practitioner, psychiatrist or paediatrician to be eligible.

Online treatment

OnTrack is a free online treatment program that helps you self manage your recovery from depression. It focuses on practical things you can do to make things better and helps you to set goals.

MoodGYM is an innovative, interactive web program designed to prevent depression. It consists of 5 modules, an interactive game, anxiety and depression assessments, downloadable relaxation audio, a workbook and feedback assessment.

The Mental Health Association of Queensland offers free online support services with a registered psychologist or social worker, accessed via online video chat.

Telephone counselling services

Counselling services for anyone at anytime.
Phone 13 11 14

Kids Helpline
Telephone and online counselling for young people aged 5-25.
Phone 1800 551 800

SANE helpline
Information, advice and referral for mental illness.
Phone 1800 187 263

Information and referral for depression and anxiety.
Phone 1300 224 636

Support, counselling and education for parents.
Phone 1300 301 300

Perinatal anxiety and depression Australia (PANDA) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
Phone 1300 726 306 (Mon to Fri, 9am - 7:30pm AEST)

Diverse Voices
Peer counselling service for gay, lesbian, bisexual, transgender and intersex people and their families and friends.
Phone 1800 184 527 (3pm to midnight)

Harmony Place
Mental health services for culturally and linguistically diverse people and communities.
Phone (07) 3848 1600

Open Arms - Veterans and Families Counselling (formerly known as Veterans and Veterans Families Counselling Service)
Counselling and group programs for Australian veterans, peacekeepers and their families.
Phone 1800 011 046

Support for family, friends and carers of people with mental illness.
Phone 1800 351 881

Men’s Line
Telephone and online support, information and referral service to help men with relationship and other problems.
Phone 1300 789 978

Mental Health Association of Queensland
Access to support, information and referral to mental health-related services in your area, 9am to 7pm Monday to Friday.

NQ Connect
Free 24/7 telephone and online counselling for anyone in northern Queensland aged 15 years and over.
Phone 1300 059 625

Connects you to an experienced mental health worker to find information and support.
Phone 1800 985 944 or go online.

Support groups

Helpful resources