COVID-Ready: Multicultural

COVID-19 is now circulating widely in Queensland.

It’s likely that most Queenslanders will either get COVID-19, or be directly exposed to someone who has COVID-19.

Now is the time to get ready in case there is an outbreak where you live. This page contains information to help you get COVID-Ready.

Here are a few simple steps you can take to keep yourself, your family, your friends and your community safe:

COVID Care Plan

The COVID Care Plan includes important information about you, your health and people in your household. You can share it with:

  • your health worker or doctor
  • other health workers such as disability carers
  • hospital staff
  • a friend or family member.

COVID-19 information for multicultural communities

Queensland Health is working closely with key groups across the state so that people from multicultural backgrounds have access to current and translated COVID-19 information. This includes:

Hospital care in Queensland

COVID-19 vaccines, ambulances and health care are free for everyone in Queensland. This includes:

  • people without a Medicare card
  • overseas visitors
  • international students
  • migrant workers
  • asylum seekers.

Find out how to contact an ambulance in an emergency (PDF, 427 KB) .

Support in your language

You can get support in your own language:

  • National Coronavirus Helpline – call 1800 020 080 and press 8 if you need an interpreter
  • Interpreter Service (Help with English) - call 13 QGOV (13 74 68) or 134 COVID (13 42 68) and ask for an interpreter.
  • Multicultural Connect Line free hotline number - 1300 079 020
  • You can also call the Translating and Interpreting Service on 13 14 50 who can connect you to a health service.

Getting COVID-Ready

Prepare yourself for when COVID-19 arrives

  • Socially distance where possible (1.5 metres from others)
  • Keep up good hygiene by washing your hands regularly with soap and water or using hand sanitiser.
  • Complete a COVID Care Plan (PDF, 1.4 MB) for you, your children or people you live with. The plan will include important information about you, your health and people in your household.

Learn more about how you can keep safe (PDF, 890 KB) .

Wear a mask

Masks may be mandatory for some parts of Queensland, at some times.

Even if it’s not mandatory, keep wearing a mask if you want to, such as when indoors or when you cannot maintain a 1.5 metre distance from others.

Display your proof of vaccination

You have to show proof of vaccination to enter some businesses and venues.

Everyone will still be able to access retail services, public transport, and places of worship.

If you have the latest version of the Check In Qld app, you can add your COVID-19 digital certificate  so it’s ready to display when you check in at a venue. You can print out a copy and carry it with you and use this as proof.

Visit the Check in Qld app website for translated information.

Get vaccinated

Don’t wait to protect yourself or your loved ones - book in today or find your nearest walk-in vaccination clinic.

Book in your booster shot

Most people can get a booster dose after their second dose. If you’re immunocompromised, check with your health worker or doctor if you can get your booster earlier. Find out more about boosters.


We use two types of tests to detect COVID-19 in Queensland, a PCR test, which is carried out at testing clinics and Rapid Antigen Test (RAT) which can be done at home or some testing clinics.

Living with or supporting others

You may need to get COVID Care in Hospital if you live with others. Make sure you complete a COVID Care Plan for adults (PDF, 1,001 KB) and make other arrangements should you need to go to hospital.

The people you live with, and other close contacts, may also need to isolate if you have COVID-19. A public health worker will contact them to give them instructions.

10 things you can do to Get COVID-Ready

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Get COVID-Ready kit

COVID-19 is now circulating widely in Queensland, so it’s a good time to prepare your Get COVID-Ready kit (PDF, 497 KB)

If you get COVID-19 and need to isolate, it may be too late to get the essentials in order. Be prepared and do what you can now.

Your kit should include:

  • a thermometer
  • pain relief
  • your regular medications
  • a plan for who can look after your children, pets, or people in your care only if you have to go to hospital
  • face masks, hand sanitiser and gloves
  • a plan for how you’ll get food and essentials for two weeks such as frozen meals, long life milk, and supplies and food for your pets. If possible, arrange a friend or family member who doesn’t live with you to shop for you and leave it at your door
  • phone numbers for people you can call if you need help
  • stay-at-home activities to keep you entertained
  • a COVID Care Plan in case you get COVID-19. You can give it to your health worker or doctor if you need to go to hospital.

Print out a copy (PDF, 497 KB) to put on  your fridge.

Get COVID-Ready kit video

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